バンドルビルダー

バンドルビルダー

レビュー (345)

総合評価
4.3
評価レベルごとの件数
  • 評価の72%は5つ星です
  • 評価の10%は4つ星です
  • 評価の3%は3つ星です
  • 評価の5%は2つ星です
  • 評価の10%は1つ星です
2022年1月26日

Muy buen servicio! Necesitan mejorar algunos aspectos específicos y añadir funcionalidades pero es la mejor app para hacer bundles con diferencia :)

Miniplanta
スペイン
アプリの使用期間:約2年
Kitenzoが返信しました 2022年1月31日

¡Muchas gracias por tu revisión! Estamos muy contentos de saber que la aplicación es la mejor para hacer paquetes, ¡y estamos aquí para ayudarlo si necesita algo más! Estamos agregando muchas funciones nuevas en 2022, ¡así que siga buscándolas!

2017年8月8日

A responsive team and so far, a great working app! It will save us some time in what we've been trying to test.

Shopsimplyworkout
アメリカ合衆国
アプリの使用期間:約2ヶ月
編集日:2020年6月11日

*Updated review*... the app and service have been fantastic since a bug was worked our in their service system.
Their team is very accommodating, even when it came to a difficult situation with leftover code from a previous app that was uninstalled.
The Bundle Builder app allows our students/customers to finally build their own bundle in an easy way.
And on the accounting/inventory end it allows us to sell infinite styles of bundles but keep our individual inventory correct!

The Tuning School
アメリカ合衆国
アプリの使用期間:約1ヶ月
Kitenzoが返信しました 2020年5月27日

Thank you so much for your feedback. We're so pleased that you've allowed us to help you set the app up on your store. Great to hear that you are happy with the way the app integrates into your inventory too, we've worked very hard to ensure Bundle Builder fits in as seamlessly as possible. Happy bundling!

2022年2月3日

Amazing customer support from Adam. The app is exactly what we are looking for and the service is just incredible.

i want it now
アラブ首長国連邦
アプリの使用期間:約1ヶ月
Kitenzoが返信しました 2022年2月3日

Thanks so much for your review! I'm so glad to hear you're happy with Bundle Builder, and we can't wait to see the bundles you create! If you need any other help, just let us know, and we'll be more than happy to assist!

2021年3月24日

Easy to use, great guidelines. And if you get stuck somewhere - their customer support is exceptional! The have helped me in a matter of minutes and were very nice about it.

H Drop Lietuva
リトアニア
アプリの使用期間:約1ヶ月
Kitenzoが返信しました 2021年3月25日

Many thanks for your review for Bundle Builder and our customer service! Best of luck with the bundles, and we are here should you ever need us :)

2020年10月29日

This is my second time using this app. My store was quiet so I removed the app but my visitors missed it and requested the bundles be offered again, so here I am. Super fast support whenever I have an issue.

Box Of Goodies
オーストラリア
アプリの使用期間:約1ヶ月
Kitenzoが返信しました 2020年10月29日

Thanks for much for your 5 star review. Glad the bundles are proving a success with your customers, i'll pass on your thanks to the support team.

編集日:2020年11月30日

DO NOT USE THIS APP if you care about good user experience and good customer support! It is the biggest sales weekend of the year and this app keeps telling customers our items are sold out when we literally have hundreds in stock. Ads running, emails going and half the people are encountering errors. Have not heard back from their support and losing sales by the minute. Very upset. When it works its great but when it doesn't, you are outta luck. Very buggy. Take heed.

Izzy & Liv
アメリカ合衆国
アプリの使用期間:1年以上
Kitenzoが返信しました 2020年12月7日

Hey, we've replied to your emails, but haven't had a reply back?

Just to clarify, we set the bundles to show as out of stock when Bundle Builder has not been installed on your store correctly. It prevents you selling bundles for the wrong price, stock levels, etc. There will be a notification in your app telling you what needs to be done, and you would have also received an email letting you know there is a problem.

I can 100% see the frustration, but we built this in to ensure the smooth running of your store. If you need help installing, just let us know, happy to help :)

編集日:2019年7月25日

***Updated***
Once again, I am DISGUSTED with the level of service from this company. I have emailed them 4 times in the last 2 months with issues I needed sorted on the app - they have failed to respond to any of my emails and they have yet to fix the issues I need addressed.
----------
***Updated***
Susi took control and sorted absolutely everything our from me. Brilliant customer service on her end. Very deserving of the upgrade from 1 to 5 stars. Thank you Susi.

-------------------------

I am appalled at the level of service received from David. It's a shame because the app is brilliant and for the most part, does exactly what I need. I asked David to sort out some issues with the app as some features were not working. He logged into my site a couple of times and made some changes - however not all issues were resolved. Furthermore, he's only managed to reply to my emails once and I have not heard back from him since then. It doesn't help having a free trial period of an app when the customer service is nonexistent and you cannot have your issues addressed in a timely manner. I truly hope to hear back from David soon and as soon as I've received a decent level of customer service, I'll be sure to change this rating to 5 stars as other than the service received, I love the app!

Chad84
南アフリカ
アプリの使用期間:1年以上
編集日:2021年8月17日

Excellent App and the Support help is there for you 100%, whatever your issues are ! Thanks again the Eight support team for helping me. Highly recommended this app

AMRHSTUDIO
オランダ
アプリの使用期間:約1ヶ月
Kitenzoが返信しました 2021年8月18日

Thanks so much for your review - we really appreciate your feedback! I'm really glad the team have been able to support you, and we look forwards to helping you again in the future!

編集日:2019年7月23日

Incredible customer service and a great app, would absolutely recommend for those that are wanting to sell items as a set rather than individually, this does the trick!

SJP by Shannen Jai
オーストラリア
アプリの使用期間:約1ヶ月
Kitenzoが返信しました 2019年7月24日

Thanks so much for your feedback, i'll pass your comments onto the team :)