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スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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The app is actually very good to let you offer a "Build a box" product in your store. We've had issues with the developer making updates without telling the customers and breaking things in the process. Support answers tickets within 24 hours, but only once a day... so good luck fixing issues with them. They will try to assign blame to other apps when you reach out to them. If you pressure them enough, they might get a senior developer on the case to actually fix your issue (that they caused in the first place). Great app, still on the fence about the support and reliability. Hopefully, I'll update my review to a 5 stars in the next few months, I really hope so.
Thank you for updating your review and highlighting how Bundle Builder is doing a good job of offering 'Build a box' functionality on your store. We are truly sorry for the issues your store faced with the recent update and have taken on board your feedback on communicating these changes earlier to merchants. Thank you for your input, we really appreciate it.
We will be working hard to show you how committed we are to our merchants over the coming months - and hopefully we'll see your review updated to 5 stars soon :) If you need anything in the meantime, please don't hesitate to get in touch.
We've tried over and over again to use this app but it is very glitchy and does not work properly! We've lost a lot of sales using this app and support cannot fix the glitches either. Do not recommend.
Sorry to hear you ran into problems using our app. I can see you had issues integrating our app into your theme, but have since uninstalled. We can 100% jump in and sort out any issues you may be experiencing, so if you re-install, just pop us an email and we'll take a look right away.
Appalling support. I have had no products displayed on my website for 8 days now. Reported the issue 5 days ago and still nothing has been done. I am loosing a fortune and probably a lot of customers. NOT AT ALL HAPPY !!!!
Hi there - thanks for taking the time to leave a review. I appreciate how frustrating it can be when your bundles aren't working - however, I can see our support team have fully resolved this problem for you, after identifying some Javascript errors on your theme which were preventing the app from functioning.
We're a small team, based in the UK, operating Monday-Friday - if you need any other help with the app, please don't hesitate to let us know.
AMAZING! I got results in just 48 hours I made enough to pay for 4 months!
Thanks so much from the bottom of my heart! Made my shops first transactions amazing!
This is incredible to hear - thank you so much for sharing your experience, Soapyfluffs! We are thrilled to hear that you got results in just 48 hours, and were able to generate enough revenue from this to pay for 4 months! Thank you for trusting Bundle Builder as your partner for the launch of your online store, we’re so glad we can be a part of your success! We look forward to continue to support you in the future - just give us a shout if you need us!
I'm new here and the assistance did a great work setting all for me and explaining all the passages and answering at all the questions I had!
Very recommended, so far the best app I tried to create my gift boxes
Thank you so much for your kind words - we're thrilled to be the best bundling app you've tried so far! It was great speaking to you on live chat, and feel free to hop onto another chat with us if you have any other questions. Thanks again, and take care!
Muy buena aplicación para crear bundles. :) Es fácil de instalar y no hemos tenido problemas. Si necesitas atención contestan rápido.
Thanks so much for leaving us a review! It's great to hear that you found the install process super easy for Bundle Builder, and have enjoyed the efficient support from our team - we're loving your custom skincare bundle kits! If you require any further assistance, just pop us another message - we're here to help :)
We LOVED Bundle Builder and it worked great, until we wanted to add subscription services to our site. We set up Recharge for our subscriptions, and now Bundle Builder does not work. It dumps our customer's bundles right at checkout, leading to so much frustration. We are now tasked with finding a new bundle app that can work with Recharge.
Hey there, thank you for leaving us a review - we really value all merchant feedback. Bundle Builder is compatible with most apps & Shopify features, provided that they do not use the draft order functionality - this is because only one app can use this feature at a time, which is unfortunately a Shopify platform limitation that's outside of the app's control. More information on this can be found in our documentation, or feel free to reach out to our support team if you have any questions.
excellent application et un SAV exceptionnel.
Une aide et soutient de A à Z. Je recommande! merci pour votre professionnalisme
Thank you so much for your review! It was a pleasure to help you, and we can't wait to see where you go with your bundles! If you have any issues, or need any other help, just send us an email and we'll be there!
This app was just what I needed for bundled products. Other product option or product bundling type apps just didn't seem to fit my needs. Support is also fantastic! They respond quickly and fixed an issue i came across very quickly. Overall, this app is great and worth the download :)
Perfect Bundle App! I love how easy it was to use and the functionality is what I needed for my store
Thank you for leaving us a review! Your claw clip bundles look great on your store, and we're so glad to hear that you're loving Bundle Builder and all it offers! Let us know if you need any further help with the app, and we'd be happy to hear from you :)