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スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
レビュー (361)
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Perfect Bundle App! I love how easy it was to use and the functionality is what I needed for my store
Thank you for leaving us a review! Your claw clip bundles look great on your store, and we're so glad to hear that you're loving Bundle Builder and all it offers! Let us know if you need any further help with the app, and we'd be happy to hear from you :)
love this app. I'm not a computer wix so everything takes a bit longer to put together but, this app helped me put a bundle together and get sales within days. thank you
It's really great to hear how quickly you got the app set up and generating revenue on your store - this is exactly what we built Bundle Builder for. Thank you for your lovely review and we hope your bundle sales will continue to grow!
Probably the best (and only) bundle creating multiple product on app store. And the support is legendary.
Thanks so much for your 5 star review! Glad our 'Multiple SKU' option has come in helpful for you. We built it to make the day-to-day running of bundles as easy and seamless as possible, so it's great to hear it's working for you. I'll pass on your comments to the support team, please let us know if you have any further questions!
Updated. The company worked hard to resolve the issues, but it still took a good amount of time and caused some major losses. I appreciated their responsiveness, Our website has been down for 3 days, as our entire system is built off of bundle builder. They pushed a major update without notifying anyone, and now the app hits an error message and can no longer be installed. Communication has been terrible and there have been no updates.
Thank you for taking the time to leave us a review, and we're really sorry to hear that you've experienced some issues with the new app update. A member of our team is in contact, and has sent over an access request this morning, so our developers can look into this as a priority - you should find this request in your inbox, and we look forward to getting this sorted for you!
Brilliant app. Works well. A lot of work has gone in to make sure every base it covered. Highly recommended.
Hello Up The Reds - Thank you for recommending us and for the great 5-star review! Great to see you are having success with the app. All the best, and feel free to reach out any time :)
This app is fantastic. It did everything I wanted and allowed me to x4 my Black Friday promotion. I can't recommend it enough. Customer support were very helpful and responsive too. I only removed it because I didn't need it at this exact moment - will use again soon.
Thanks so much for the positive review! Glad we could help out with your BFCM promotion, and if you're looking to sell using product bundling again, we'd love to have you back. Anything you need, just let us know. Thanks!
Phenominal! The support from the team has been great. Our installation was a little more difficult than the standard as the automatic version didn't work on our theme. I reached out to the team and they seamlessly took care of everything. For someone like me who isn't very tech savy, this app has been one of the easiest i have used because the support team are so helpful and responsive. Harriet thank you for all your help! Has only been live on the site for 3 hours and already have had our first bundle sale!
Thank you so much for your review, and we're so excited you received your first bundle sale after a few hours! Here's to many more - and if you have any other problems, or need any advice, just let us know and we're here to help!
Support has been really slow to reply, and it starting to take multiple emails to get a reply for the same issue. We're talking waiting multiple days now to hopefully get a reply, and when they do reply they don't actually provide a solution. I think the app can be useful if set up correctly, but the lack of support that you'll most likely need is going to be the main reason you don't keep the app. As of now i can only give them 2 stars and wouldn't recommend this app since I believe support should be a main focus for them and they clearly don't value it as much as they should.
Hey Kreative Living team, thank you for your feedback. We’re sorry to hear that you’ve been disappointed with your experience with us, and we apologize for any inconvenience that the delay in resolving your issues may have caused you. We really value all feedback, and are committed to improving the experience of all merchants wherever we can - through the app functionality itself, and also our support processes.
I can see that whilst the team were investigating your issues, your ticket was moved to the back of the queue in our system with each new email sent - we work on an oldest to newest approach, highlighted in our auto-reply emails, which can cause the delays to our response time. We hope that the recent solution offered to you by our support team has now fully resolved your issues, but please feel free to contact us if you have any further questions - we hope to have the opportunity to provide you with a positive experience with us moving forwards!
Super disappointed in this app. It has so much potential yet there are 2 big issues- 1. Customer service doesn't answer your questions. Both times I've inquired about something they give a generic response and don't actually answer the issue I'm asking how to fix. I then have to waste my time asking the same question again stating that they didn't actually address my issue. 2. The multi sku option applies your bundle discount within shopify's discount section so you can't add another code at checkout. This is a problem because then customers can't use a promo we're offering on the bundle. The single sku option creates dummy products once it reaches 99 variants which they really should make clear up front. We built a whole custom flow only to find out that we'll have tons of duplicate products which messes with our SEO and website search.
Thanks for taking the time to leave a review - we really do appreciate all feedback. Our merchant support manager has sent you an email, to try and assist, and we look forwards to resolving this for you!
I used this app to build a custom bundle for my soaps and accessories. Quick to get the hang of it, plus great customer service.
Looking forward to build more to create growing sales.
Thank you so much for your review! We're glad to hear you're enjoying using the app, and found it easy to get the hang of! It sounds like you're well on your way to becoming a bundle expert, but if you have any questions at all, just let u know, and we'll be happy to help!