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I needed an app to create large inventory bundles, utilising all my products but also creating steps for the customer to go through in order to complete their bespoke bundle, this app does what I need. The desktop view is great, but the mobile could be improved. However, I spoke to their team and within 24 hours they had worked on making some changes I needed. Great service.

Update: I was notified that the sort feature currently works for "optional products", not "required products". And that the development team is working on a future release to implement the sort feature for "required products". Thank you, Agile. I'm looking forward to this upcoming release. I have been trying to get resolution on the ability to sort the products in my bundles for several weeks now. Your tech support sent me two videos of this feature working on your end, but this sort feature does not show up at all for me. Now your tech folks are saying this feature does not exist, which is weird, because you sent me two videos of it working on your end! The ability to sort my products in my bundles is very important to me. I would appreciate a better understanding of this issue and why you are now saying this feature does not exist. Other than this issue, Bundle Builder is a great product. And I hope to get a better response from your tech support regarding this matter. Thank you.

A great app that lets you add multiple items to a bundle, track their individual stock, and set a price that is not dependent on the individual components prices - I tried about 5 other apps, and this is the only one that offers this feature.

David A is also an excellent representative of Agile. Any time we have asked for a specific change, he has gone above and beyond what we expected and offered excellent advice.

The team at Bundle Builder are extremely responsive and creative at problem solving, key issue was "How to create manual bundle builder customer orders in the back end".
Have to call out Natalie in particular, she was prepared to jump on a call, talk through some issues, most importantly she listened! She even created a step by step video for my team & I to clearly understand how to use the app to overcome our problem! We at Care Food Co are now happily embedding the app into our store to drive improved customer experience and sales

I use this app to offer a BYOB on our website. I've been searching for an app like this for a long time, and this one by far is the best one out there. The set up is quite easy and when help needed, the support team is always happy to help! It still missing a few features that I hope will be added in the future but I definitely recommend it

I deleted this app and I am still being charged for it... I need someone to get in contact with me asap

App works well but the customer support is very bad. They do not offer chat or calls and it can take a while to get an email back, especially if you are on different time zone. They mostly send you documentation for you to find the solution.

Started off as a great app, but unfortunately, the unresponsive customer service really let this app down. I have been waiting for my issue to be solved since the 26th of Jan, almost 2 weeks later no luck on resolving the problem. I have so much inventory that was seasonal for valentines day, and due to the 1-2 day replies and the responses not helping address the problem, I have managed to miss my window of selling and missed many orders from waiting customers. For an e-commerce business that runs 24/7, support should be available much more freely, including weekends. I asked multiple times if the team could help support me in one sitting so I would not waste more time going back and forth with more emails, this request was ignored and continued with long replies. I do not recommend, save your time and money and look elsewhere.

Updated review!
App install was a bit complicated but it was manageable as I followed the instruction step by step. Spent quite few days to get around with app. Maybe because I am not a developer... Had to ask a lot of questions. I guess multi- SKU bundle on shopify is very complicated... After a week and with the help with customer service, I have set up the app finally and will try to use it. Hope I could get good result from it!
Thanks for help.

After a lot of testing they have taken the time to help us, respond quickly and find a solution that works well in our shop. I don't think the multi SKU bundle will work well with many themes but we are happy to continue working with them.