バンドルビルダー

バンドルビルダー

レビュー (343)

総合評価
4.2
評価レベルごとの件数
  • 評価の72%は5つ星です
  • 評価の10%は4つ星です
  • 評価の3%は3つ星です
  • 評価の5%は2つ星です
  • 評価の10%は1つ星です
2021年5月13日

I am so so sad. I finally found an app that seems to meet my needs but i cant even try out cos the trial period will start off. PLeasssse can the subscriptions be tiered at least or even free installation, or free usage till the app generates some kind of income etc. I have been searching for 2 days now.

dparfumgirl
ナイジェリア
アプリの使用期間:2日
Kitenzoが返信しました 2021年5月18日

Thanks for leaving your review - we're so pleased that Bundle Builder meets your needs! The 30-day trial is a free period for you to try out the app, and we offer free Multiple SKU Bundle installation to any merchants who need it. If you have any questions, feel free to reach out to our friendly support team - we'd love to help! Take care, and thanks again for your feedback.

2020年7月19日

Just awful. App constantly creates ghost products and ghost variants, despite the assistance of support staff. Have wasted SO MUCH time trying to get this app working. Our dev team has given up. Just so mentally exhausting.

VPA Australia
オーストラリア
アプリの使用期間:約1ヶ月
Kitenzoが返信しました 2020年7月21日

We’re truly sorry to hear your feedback. Our goal has always been to make Bundle Builder as powerful and flexible as possible, however like any 3rd party app we unfortunately have to work around the limitations of the core platform. This is why we made the conscious decision to use ghost product and variants. We would be happy to discuss how these can be used effectively if you'd like to contact our support team.

We monitor Shopify’s own feature releases very closely and fully intend to simplify the app’s functionality as soon as this is possible. The team are very grateful that you decided to try out our app, and we hope to welcome you back in the future.

2020年11月4日

terrible app, worst communication ever, I would not recommend them. They almost every respond to inquires and it's incredibly frustrating

Bôhten Eyewear
カナダ
アプリの使用期間:約1ヶ月
Kitenzoが返信しました 2020年11月4日

Looks like the latest email thread might have run into problems. There was a chat attached so I suspect it might have been flagged as spam?

As all messages with the team were working well previously, i've started a new thread, so if you can reply to that, we can get back on track :)

2021年4月4日

This app is really very good for bundles. The support I received was also very good. I have no complaints. Thank you guys.

ENGRAVART
オーストラリア
アプリの使用期間:2日
Kitenzoが返信しました 2021年4月7日

Hi ENGRAVART - Glad you like the app and our support! Thank you for reviewing us, and feel free to reach out anytime. All the best :)

2023年2月21日

The only bundle builder that allows for mix and match and volumetric discount in one product. I'm so happy with this app and how it performs. It really has helped increase my average order value.

Grabease Australia
オーストラリア
アプリの使用期間:2日
Kitenzoが返信しました 2023年2月22日

Thank you for taking the time to share your awesome experience with Bundle Builder! We are so happy to hear that the app is performing so well on your store and increasing your AOV - and that it's the only bundling app that supports both mix & match and discount offerings on one product! Feel free to get in touch if you need a hand with anything, we're happy to help!

2022年11月10日

I found this bundle app to be more straight forward than any other bundle apps I tried. I found the articles for setting up the bundle helpful.

Plume Pup Co
カナダ
アプリの使用期間:約1ヶ月
Kitenzoが返信しました 2022年11月11日

Thank you for taking the time to leave us a review! It's great to hear that you found Bundle Builder the most straight-forward on the market, and that our documentation was helpful! Please feel free to reach out to the team if you have any queries at any point, as we'd be more than happy to assist :)

編集日:2020年6月11日

Rentfrommycraftroom.com was going to be a membership only site where the customer would select any product they want from all my products depending on the plan they want. The bundle was easy to create overall. I did have to text them a couple of times only because my needs were different & unusual than others. Unfortunately, my needs were not intended for this type of APP. If I was doing a dropship type of business or a basic retail store this would be the bundle I would select. I would highly recommend Bundle Builder to anyone who has the above type of store. Not any fault of Bundle Builder RentFromMyCraftRoom.com was not able to incorporate this APP as a membership/subscription all product bundle rental store at this time. Unfortunately, I will be leaving Shopify as well because of the type of shop I am creating. I didn' t realize what I wanted to create was so difficult. But don't let this stop you from using this bundle builder. So if you are thinking about getting this APP to go for it and try it out. It won't hurt. Rent From My Craft Room really enjoyed working with the team. Mary S.

Rent From My Craft Room
アメリカ合衆国
アプリの使用期間:28日
Kitenzoが返信しました 2020年6月12日

Thank you for your kind review and we're really sorry to hear that Shopify didn't turn out to be the right platform for your business. If you ever decide to open an online store that sells bundles we would love to welcome you back!

2021年11月5日

So far its been great and pretty easy to navigate. I was happy with the initial call and had help with a few questions I had. great service

BeautGiftCo.
オーストラリア
アプリの使用期間:1日
Kitenzoが返信しました 2021年11月9日

Thanks so much for your 5 star review of Bundle Builder. Glad you found your onboarding call and interactions with our support team useful, and you're finding the app easy to navigate. Anything else you need, please do let us know, and best of luck with your bundle sales.

2019年9月4日

App worked great when we initially installed it. Then they did some kind of update and it all stopped working. We could create and publish bundles but they would not sync properly with the products in our store, and whenever someone tried to add a bundle to cart it wouldn't actually split the bundle into individual skus. Just added a big null sku with no data. I've contacted support multiple times since install and unfortunately they have some very novice people responding who are incapable of providing any sort of real answers. My frustration is I am an advanced user with coding experience so I'm not shy when it comes to installation of apps, system setups, process development nor error checking/testing. I went through every possible test each time before contacting support. I provided video and screenshot evidence and I would get responses like "are you sure it's installed?". Please get some more proficient responders for your email support team as there is a real lack of technical support. I will be uninstalling this unfortunately. I wish it worked like it did initially as it would have been great.

The Nail Hub
アメリカ合衆国
アプリの使用期間:約1ヶ月
Kitenzoが返信しました 2019年9月11日

We are so sorry that you have experienced issues because of our recent update. We always try to test our code as thoroughly as possible before we deploy it to ensure it won’t affect our merchants’ stores negatively.

In our most recent update to Bundle Builder we added extra checks to our installer, and it appears to have affected the functionality of a handful of stores. I’m very sad to hear that we failed in this instance, and that our support team didn’t address your issues in a satisfactory way. We have since reverted the change, so all should be working now.

I have passed on your feedback to both the support and development teams to ensure this won’t happen again in the future. We would be very happy to offer you a free-of-charge installation and setup service, should you choose to give Bundle Builder another go in the future.

2021年11月27日

I used this app to help me bundle my black friday deals. The set up was easy and it work for that purpose. I have a few grievances with the app though. 1. I don't like that fact that you can't schedule have the free version auto disable. I don't know if this is a feature on the paid version. 2. When I print out my invoice, the items do not show up individually which means that I have to refer back to the order online to pack my orders. Aside from that it's an ok app. Those tweaks but make it a great app.

Beyond 21 Boutique
アメリカ合衆国
アプリの使用期間:約1ヶ月
Kitenzoが返信しました 2021年11月29日

Hey there - thanks for taking the time to leave us a review! I'm sorry to hear there were a few things you weren't happy with in the app - for your second point, I can see you've used our single SKU bundles, but multi SKU bundles would have generated the right type of invoice for you!

I've checked our inbox, and can't seem to spot an email from you, but our support team would love to help - just drop us a line on app-support@weareeight.com, and we'll get right back to you!