バンドルビルダー

Updated - Thank you for your updated review. We are always striving to improve our UI to make the app as easy to use as possible, so thank you for the feedback, we'll look into it. And if you would like some help with the app in the future, please be sure to reach out.

Old - Hi Amazing Oils, we’re sorry you feel this way. We've checked the error logs and are unable to pinpoint exactly what happened for your bundle not to save correctly. There could be a few reasons, we'd just need to ask you a few questions. We would be very happy to investigate this further and work through your specific bundle requirements with you. We can then help with creating your first bundle if you like? We've sent an email with a few questions, if you could respond, we can go from there. We also have a company rep in Australia who would be happy to call you to discuss if you prefer :)

In regards to the comment about the "app feeling like it is still in testing", Bundle Builder has been helping Shopify merchants bundle their products for over 2 years now, and as of today we’ve helped those merchants sell over $9.5 million of products.

We are committed to continually improving Bundle Builder, and have recently released the '3rd party fulfilment' feature you mention. All new major features have a 'Beta' flag attached for the first month after we launch. This is mainly to let our regular users know that this is a new piece of functionality, but also that, in being new, there might be a few issues that they encounter. It has been a huge hit with users so far and due to this success over the last 4 weeks, we’ll be removing the 'Beta' label in the next few days.

I hope this helps answer some of your concerns outlined in your review. We’d love the opportunity to help you create a unique bundle experience for your store.

Hey there, thank you for your feedback.

We understand your concern regarding Bundle Builder’s pricing for Plus users, and would like to explain why it is set at this price point.

Plus merchants are usually larger operations, driving a higher than average volume of orders and sales. This requires additional resources both in terms of running costs of the app (such as server-side resources) and also providing faster support responses. We offer extended support and turnaround times for our Plus merchants to facilitate this scale and growth. While the core functionality of the app first appears similar, Plus merchants will be receiving a higher level of support from us to keep things running smoothly.

We’re committed to being transparent in all our operations, and we’re currently reviewing our Plus pricing plans to make sure it scales better with different size Plus merchants. Please let us know if you have any further questions or concerns, and thanks again for your feedback.

Our sincere apologies about the confusion. As our app listing states, we offer a free plan for development stores, allowing you to setup your store with bundles without a time limit. Charges only begin when you launch your store, and the app can be removed at any stage prior to launch, without cost. Merchants with live stores receive a 30-day free trial, so they have plenty of time to decide if Bundle Builder is the right solution for their business.

Thanks so much for leaving us a review! We're so glad that you're enjoying using the app, and that the team have been able to assist with any issues you had. We'll definitely take your feedback regarding the descriptions on board, and would love to get some more input - a member of our team should be in touch soon to ask!