バンドルビルダー

バンドルビルダー

レビュー (348)

総合評価
4.3
評価レベルごとの件数
  • 評価の72%は5つ星です
  • 評価の9%は4つ星です
  • 評価の3%は3つ星です
  • 評価の5%は2つ星です
  • 評価の10%は1つ星です
2020年12月7日

I don't know Why is this app always change my theme code.The worst thing is that the price of the bundle and the inventory quantity often change. How do I sell normally?

Mamagogogo
中国
アプリの使用期間:9日
Kitenzoが返信しました 2020年12月17日

Hey, we've tried reaching out via email, but not had a reply as yet. Just to confirm that Bundle Builder doesn't change theme code, it adds three files into your 'Snippets' folder on install, but these are standalone, and won't affect your theme. The price of the bundle changes based on conditions. So the 'from' price would show how long the price could possibly be with minimums and products to choose from. If you need more help, please reach out, our support team are happy to walk you through getting setup :)

2020年8月13日

The team of three of us - one an IT guy - really struggled with this app. Hours of wasted productive work time.
It was too invasive into the back end of our site and we believe it has caused problems with backlinks (links are broken)
Poor customer service, not nearly responsive enough.
Thank goodness we made a backup of our theme.
We have deleted the app and activated our back up.
100% would NOT recommend this app.
Only good thing about it was the free trial period so we could test it and see how clearly it did not work for us.

Cococo Chocolatiers
カナダ
アプリの使用期間:8日
Kitenzoが返信しました 2020年8月14日

Thank you for your feedback, we’re truly sorry to hear that you experienced some issues. We have reached out to you directly so we can help you get Bundle Builder set up on your store.

The app has a track record of being highly effective at increasing revenue, so we would love for you to benefit from it.

2020年5月6日

PROS:

It's the best looking bundle builder app in the store out of the box, and creates a bundle 'product' that you can link to in Collections.

CONS:

Really glitchy inventory management for Single SKU bundles. Inventory updates or purchases made by customers take FOREVER to translate to bundle availability (literally 15 minutes or even more, which is unacceptable for limited qty products). This could have caused me to sell way more than what I have in inventory during a surge in customer demand.

Support seems polite and seem to be trying their best (I think), but truth be told responses are not very helpful. For example: I mentioned that I was having issues with inventory deducting below 0, and I was told to read the FAQ. But the FAQ says that “The app will ensure the number of available bundles is in line with the number of products available, so the bundle can only be purchased if there are enough products in stock." So it was of zero help. And seriously - telling me to read the FAQ when it doesn't contain anything useful for my specific problem (and when I'd already read it thoroughly trying to solve the problem on my own) is borderline offensive.

Summary:

I really, really wanted to like this app but couldn't get past the very mediocre support and inventory management glitches.

Craft Tea Fox
シンガポール
アプリの使用期間:3日
Kitenzoが返信しました 2020年5月7日

Thanks for your honest feedback, and for being so responsive in working with the team here to help alleviate the issues you experienced. The development team are currently implementing upgrades to the app where, in certain stores, inventory updates are not as quick as they should be. We are always looking at ways to improve our app, so thanks again for your review, feedback is what shapes our apps development.

If you'd like to try Bundle Builder again in the future, please reach out, and we'd be happy to talk you through the improvements we have made.

2023年7月3日

I was recommended the app by someone, installed it (admittedly, did not check pricing beforehand) and to my surprise it's 3x more expensive for Shopify Plus users while offering no additional features/benefits. On the principle of "if they can afford plus they can pay us more too".

Immediately uninstalled.

Correct me if I'm wrong and if there are actual additional features for Shopify Plus users which explain the 3x price increase.

TheBlockZone
イギリス
アプリの使用期間:11分
Kitenzoが返信しました 2023年7月4日

Hey there, thank you for your feedback.

We understand your concern regarding Bundle Builder’s pricing for Plus users, and would like to explain why it is set at this price point.

Plus merchants are usually larger operations, driving a higher than average volume of orders and sales. This requires additional resources both in terms of running costs of the app (such as server-side resources) and also providing faster support responses. We offer extended support and turnaround times for our Plus merchants to facilitate this scale and growth. While the core functionality of the app first appears similar, Plus merchants will be receiving a higher level of support from us to keep things running smoothly.

We’re committed to being transparent in all our operations, and we’re currently reviewing our Plus pricing plans to make sure it scales better with different size Plus merchants. Please let us know if you have any further questions or concerns, and thanks again for your feedback.

2020年7月5日

It is really dishonest. It claims to have a free plan, while it is just trial for a month.
Other apps call it what it is, A Free Trial. Not A Free Plan.

Muscle-e
アメリカ合衆国
アプリの使用期間:5分
Kitenzoが返信しました 2020年7月6日

Our sincere apologies about the confusion. As our app listing states, we offer a free plan for development stores, allowing you to setup your store with bundles without a time limit. Charges only begin when you launch your store, and the app can be removed at any stage prior to launch, without cost. Merchants with live stores receive a 30-day free trial, so they have plenty of time to decide if Bundle Builder is the right solution for their business.