Bundle Builder

Bundle Builder

Recensies (341)

Algemene beoordeling
4,2
Cijfers per recensieniveau
  • 72% recensies zijn 5 sterren
  • 10% recensies zijn 4 sterren
  • 4% recensies zijn 3 sterren
  • 5% recensies zijn 2 sterren
  • 10% recensies zijn 1 sterren
29 mei 2024

Support has been great. Experience so far has been good with slight tweaks to the app.

Freespirit Recreation
Verenigde Staten
Ongeveer een jaar gebruiken de app
Kitenzo heeft geantwoord 10 juni 2024

Thank you so much for your positive review! We're thrilled to hear that you've had a great experience with our support team and that Bundle Builder has been working well for you. We appreciate your feedback on the slight tweaks, and we're always here to help you optimize your store even further. If you have any more suggestions or need further assistance, please don't hesitate to reach out. Thanks again for choosing Bundle Builder!

22 mei 2024

Do not use. Over priced, support ignores tickets and every time someone adds to cart it creates a duplicate product that shows in 'Shop All' and clogs up our back end.

Avoid at all costs!

Rudie
Australië
Meer dan een jaar gebruiken de app
Kitenzo heeft geantwoord 23 mei 2024

Thank you for your feedback. We’re truly sorry to hear about your experience with our app.

Regarding your concerns, we noticed that you have an active support ticket with us, and we're currently awaiting your response to proceed further. Our support team is dedicated to resolving issues promptly, and we want to ensure that we address all your concerns effectively. Please check your email for our latest message and reply at your earliest convenience so we can assist you further.

29 april 2024

Working with the team at Bundle Builder has been an amazing experience. They are knowledgeable, helpful, and have gone above and beyond for our company to provide an experience our customers desperately wanted. Not only have they been able to guide us through their app, and make adjustments that would better suite us, but they were also able to work with us on pricing. They've been a huge help at every step of the way! We highly recommend working with this attentive team!

Jessicurl
Verenigde Staten
5 maanden gebruiken de app
Kitenzo heeft geantwoord 3 mei 2024

Thank you so much for sharing your positive experience! We're thrilled to hear that Bundle Builder has been a valuable addition to your business and that you've found our team's support helpful. It's been a pleasure to work with you to customize the app, your bundles are looking great!

Your feedback is incredibly important to us, and we're glad we could contribute to creating a great experience for your customers. If there's anything more we can do to assist you or enhance your experience further, please don't hesitate to reach out.

Thanks again for choosing Bundle Builder!

24 juli 2024

awesome!!!

ProFood
Argentinië
9 maanden gebruiken de app
Kitenzo heeft geantwoord 26 juli 2024

Thank you for your 5 star review! Cheers for being a part of our community!

10 april 2024

I had a problem with my theme and they solved it for me. It works flawlessly and the customer service is 5-star.

Believe Athletics
Spanje
10 maanden gebruiken de app
Kitenzo heeft geantwoord 3 mei 2024

Thank you so much for taking the time to leave us such a wonderful review of our Bundle Builder app. We are thrilled to hear that our app is working flawlessly for you and that we were able to help resolve the issue you had with your theme.

We truly appreciate your kind words about our 5-star customer service. Our team works diligently to provide prompt, helpful, and friendly assistance to all of our valued merchants like yourself.

Thank you again for choosing Bundle Builder and for sharing your positive experience with us and the Shopify community. We look forward to continuing to support you and your business.

14 maart 2024

I have never had to leave a review about an app before, but this app has pushed me to my limit.

Out of absolutely no where, they decided to change a link of my bundle, which we are sending £5k+ of paid traffic towards per day.

AVOID LIKE THE PLAGUE - there are better alternatives out there.

The Hundred Glove
Verenigd Koninkrijk
8 maanden gebruiken de app
Kitenzo heeft geantwoord 18 maart 2024

It's important to clarify that Bundle Builder does not modify links. Each bundle created is assigned a unique link, and neither us nor users have the capability to alter this.

If the owner of 'The Hundred Glove' encounters any issues or requires assistance, we're more than willing to help. Please don't hesitate to reach out if you have any further questions or concerns.

Bewerkt 30 januari 2024

Customer service is top notch! Natalie and Rhys have been excellent to work with to get the issues resolved with fixing our Bundle. It did not work with discounts and Shop Pay. Turns out it is a Shopify internal issue and we are still waiting on them. Natalie and Rhys also updated our theme and it works and looks so much better than before on our website! Very happy with our experience!

Heidi's Heavenly Cookies
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Kitenzo heeft geantwoord 12 maart 2024

Thank you so much for your kind words and for highlighting the efforts of Natalie and Rhys! We're thrilled to hear about your positive experience and the improvements made to your theme. While the issue with Shopify is still pending, we assure you of our continued support. Your satisfaction is our top priority, and we're glad to be a part of enhancing your website. If you need further assistance, we're always here for you. Thank you for choosing Bundle Builder!

13 maart 2024

Absolutely amazing, Dale was beyond helpful, kind, quick and understanding!

Atelier BiscOui
Canada
Meer dan 3 jaar gebruiken de app
Kitenzo heeft geantwoord 14 maart 2024

Thank you for taking the time to share your positive experience with us!
We'll be sure to pass your kind words along to Dale!

If there's anything else we can do for you, please let us know. We're here to help and always eager to ensure your experience with Bundle Builder remains outstanding.

7 februari 2024

Bundle builder is a great product. It has helped increase our sales by a significant margin.

More importantly the team has been incredibly helpful. Couldn't have asked for better customer support and onboarding experience. They actually listen to their users!

Excited to see what they implement next!

Kumori
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Kitenzo heeft geantwoord 14 maart 2024

Thank you so much for your fantastic review! We're thrilled to hear that Bundle Builder has significantly impacted your sales positively. It's our mission to provide not just a powerful tool, but also exceptional service that genuinely supports our users' success.

Your feedback on our customer support and onboarding experience means the world to us. Knowing that our efforts to listen and respond to our users' needs are making a difference is incredibly rewarding.

We're just as excited about the future and can't wait to share with you the new features and improvements we have in the pipeline. Stay tuned!

Thank you again for your support and trust in us. If you have any more suggestions or need further assistance, please don't hesitate to reach out.

15 september 2023

We've been using Bundle Builder for a number of years and the product is excellent. The support team are fantastic and recently solved an issue for us, without any fuss.

Bundle Builder has definitely saved us a lot of time but more importantly it has led to increased sales.

Krav Maga Global (UK)
Verenigd Koninkrijk
Ongeveer 2 jaar gebruiken de app
Kitenzo heeft geantwoord 18 september 2023

Thank you so much for taking the time to share your fantastic experience with us! We're thrilled to hear that you've been really impressed with Bundle Builder over the years, and our support team - we take pride in providing the best support to our merchants, so it's great to hear that our efforts are appreciated.

It's also awesome to hear that Bundle Builder has not only been an efficient tool for your business, but also gave you a boost in sales! We really appreciate your continued support and look forward to continue assisting you in the future 🙂