Bundle Builder
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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The app is great and we recommend it if you want to offer bundles intuitively. Support is very responsive and helped me solve compatibility issues with my theme. I recommend it 100%.
Thank you for your fantastic review and recommendation! We're delighted to hear that you find Bundle Builder intuitive and that our support team was able to assist you with the compatibility issues. Your recommendation means a lot to us. If you have any further questions or need additional support, we're always here to help. Thanks again for your kind words and for choosing Bundle Builder!
Support has been great. Experience so far has been good with slight tweaks to the app.
Thank you so much for your positive review! We're thrilled to hear that you've had a great experience with our support team and that Bundle Builder has been working well for you. We appreciate your feedback on the slight tweaks, and we're always here to help you optimize your store even further. If you have any more suggestions or need further assistance, please don't hesitate to reach out. Thanks again for choosing Bundle Builder!
Do not use. Over priced, support ignores tickets and every time someone adds to cart it creates a duplicate product that shows in 'Shop All' and clogs up our back end.
Avoid at all costs!
Thank you for your feedback. We’re truly sorry to hear about your experience with our app.
Regarding your concerns, we noticed that you have an active support ticket with us, and we're currently awaiting your response to proceed further. Our support team is dedicated to resolving issues promptly, and we want to ensure that we address all your concerns effectively. Please check your email for our latest message and reply at your earliest convenience so we can assist you further.
Working with the team at Bundle Builder has been an amazing experience. They are knowledgeable, helpful, and have gone above and beyond for our company to provide an experience our customers desperately wanted. Not only have they been able to guide us through their app, and make adjustments that would better suite us, but they were also able to work with us on pricing. They've been a huge help at every step of the way! We highly recommend working with this attentive team!
Thank you so much for sharing your positive experience! We're thrilled to hear that Bundle Builder has been a valuable addition to your business and that you've found our team's support helpful. It's been a pleasure to work with you to customize the app, your bundles are looking great!
Your feedback is incredibly important to us, and we're glad we could contribute to creating a great experience for your customers. If there's anything more we can do to assist you or enhance your experience further, please don't hesitate to reach out.
Thanks again for choosing Bundle Builder!
awesome!!!
Thank you for your 5 star review! Cheers for being a part of our community!
Customer service is top notch! Natalie and Rhys have been excellent to work with to get the issues resolved with fixing our Bundle. It did not work with discounts and Shop Pay. Turns out it is a Shopify internal issue and we are still waiting on them. Natalie and Rhys also updated our theme and it works and looks so much better than before on our website! Very happy with our experience!
Thank you so much for your kind words and for highlighting the efforts of Natalie and Rhys! We're thrilled to hear about your positive experience and the improvements made to your theme. While the issue with Shopify is still pending, we assure you of our continued support. Your satisfaction is our top priority, and we're glad to be a part of enhancing your website. If you need further assistance, we're always here for you. Thank you for choosing Bundle Builder!
I had a problem with my theme and they solved it for me. It works flawlessly and the customer service is 5-star.
Thank you so much for taking the time to leave us such a wonderful review of our Bundle Builder app. We are thrilled to hear that our app is working flawlessly for you and that we were able to help resolve the issue you had with your theme.
We truly appreciate your kind words about our 5-star customer service. Our team works diligently to provide prompt, helpful, and friendly assistance to all of our valued merchants like yourself.
Thank you again for choosing Bundle Builder and for sharing your positive experience with us and the Shopify community. We look forward to continuing to support you and your business.
I have never had to leave a review about an app before, but this app has pushed me to my limit.
Out of absolutely no where, they decided to change a link of my bundle, which we are sending £5k+ of paid traffic towards per day.
AVOID LIKE THE PLAGUE - there are better alternatives out there.
It's important to clarify that Bundle Builder does not modify links. Each bundle created is assigned a unique link, and neither us nor users have the capability to alter this.
If the owner of 'The Hundred Glove' encounters any issues or requires assistance, we're more than willing to help. Please don't hesitate to reach out if you have any further questions or concerns.
Absolutely amazing, Dale was beyond helpful, kind, quick and understanding!
Thank you for taking the time to share your positive experience with us!
We'll be sure to pass your kind words along to Dale!
If there's anything else we can do for you, please let us know. We're here to help and always eager to ensure your experience with Bundle Builder remains outstanding.
BEWARE - new predatory pricing model. Huge costs for merchants. DO NOT USE.
While our initial experience was OK with this app - as soon as we started doing any real volume, the developer changed the pricing model on us and LOCKED US OUT of the app and disabled bundle builder on the front end until we would pay them $299 a month AND 1.5% of all orders placed through the app. This is a 400% increase in cost just for the subscription alone - we are into over 1000% increase in costs once the 1.5% surcharge on all orders is included. This should be criminal. This was not even an existing charge tier when we signed up for the app around 1 year ago. Check out shopify's own integrated bundle builder and avoid this app at all costs if you are anything above a garage-level seller - at least they have some degree of accountability and desire to keep you on the platform. This new tier does not even offer any tangible benefit to the user beyond "better customer service." Low-effort cash grab. DO NOT USE.
Hi there, thanks for your honest review. During the initial installation of the app, we clearly outlined tier-specific limits for each subscription plan. In January of this year, it came to our attention that your usage had exceeded the limits associated with your current subscription tier. In accordance with our policies, we issued a notification with a 30-day notice, emphasizing the need to upgrade, which you declined to heed.
Following on from that upgrade notice period, we made updates to our pricing plans. It's our standard practice to grandfather our merchants onto their existing plans whenever changes are made. Unfortunately because you declined to accept the upgrade, the opportunity for this then passed.
We understand that changes in pricing can be challenging, and we strive to be fair to all our users. The adjustments are necessary to maintain a healthy ecosystem and foster the continued growth and improvement of the app. We firmly believe that a fair contribution from all users, especially those with higher usage, is essential to providing the best possible experience for everyone relying on Bundle Builder.
We value your continued support and welcome any further discussion to address your concerns. Our goal is to ensure that you have a positive experience with our app, and we remain committed to providing a platform that meets your needs.