Kitenzo ‑ Full Page Bundles
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ABOVE AND BEYOND!!! Natalie, the wonderful young lady who helped me, went above and beyond to assist me in getting my store up and running. She was with me from the beginning when I had so called “Shopify experts” building my store that had no idea what they were doing. She’s been with me then until now and always helpful and gracious. She was patient and extremely knowledgeable of the Bundle Builder product.
The Bundle Builder product itself is simple to set up, very user friendly with great features. They also have a great on-boarding process to walk you thru so you’re not left alone to figure it out if you’re not quite sure how it works. The price is very reasonable for what you get and the customer service that you receive if you have a question or run into an issue is great. I highly highly recommend. Bundle Builder is the best!
Wow, thank you so much for your kind words! Your recommendation means the world to us!
We're thrilled to hear that Natalie was able to help you navigate setting up your store—she's definitely one of our rockstars!
If you ever have more questions or need a helping hand, don’t hesitate to reach out.
Great app. We had an issues with gift messages not showing in our shipping solution (Royal Mail) and support were great. Quick response and detailed instructions for using Shopify Flow to get it working how we wanted it
Thank so much for taking the time to leave a review. We are extremely appreciative of the kind words you've shared. We’re thrilled to hear that our support team could help you out with the gift messages and that everything is running smoothly with Royal Mail now. If you ever have more questions or just want to share how your bundles are doing, don’t hesitate to reach out. We’re always here for you. Happy bundling!
Works mostly well and the support is very good. We use it to make prdouct bundles (present baskets) and the user experience is very good. Also the support even helped Friday evening, so we can run our promotion on the weekend!
Thank you for the feedback - it was a pleasure to help you and I hope your bundle promotion has gone well! Anything else needed just give our support a shout.
In terms of functionality, this app is perfect - it gets the job done without issue. In terms of aesthetics, the team did everything they could to help me with guidance and even building custom code to suit my personal needs and desires. A very good app and an incredible experience. Highly recommended!
Thank you for taking the time to leave such a delightful review!
We're overjoyed to hear that our Support Team was able to assist with setting up Kitenzo to match your Store's needs!
If you run into any more questions, please don't hesitate to let us know! We'll be here and more than happy to help!
I had tried a few bundle apps on Shopify and unfortunately they did not meet my requirements, but after finding Bundle Builder, Kitenzo it worked perfectly for the customer journey and aesthetic I was looking to achieve. If I had questions Natalie, was so helpful and helped with getting the CSS code I needed for customisations and as a novice I was able to pick it up easily building out my bundles.
Thank you for taking the time to leave a review, it's really appreciated. There are an overwhelming number of bundling apps available on Shopify, we're delighted that Kitenzo is the one that fitted your needs. Natalie is brilliant and I'll be sure to pass on your kind words to her. I love that you find it easy to use. Always know that the support team here at Kitenzo are an asset to be used when you need us.
Customer service is top notch! Natalie and Rhys have been excellent to work with to get the issues resolved with fixing our Bundle. It did not work with discounts and Shop Pay. Turns out it is a Shopify internal issue and we are still waiting on them. Natalie and Rhys also updated our theme and it works and looks so much better than before on our website! Very happy with our experience!
Thank you so much for your kind words and for highlighting the efforts of Natalie and Rhys! We're thrilled to hear about your positive experience and the improvements made to your theme. While the issue with Shopify is still pending, we assure you of our continued support. Your satisfaction is our top priority, and we're glad to be a part of enhancing your website. If you need further assistance, we're always here for you. Thank you for choosing Bundle Builder!
Absolutely amazing, Dale was beyond helpful, kind, quick and understanding!
Thank you for taking the time to share your positive experience with us!
We'll be sure to pass your kind words along to Dale!
If there's anything else we can do for you, please let us know. We're here to help and always eager to ensure your experience with Bundle Builder remains outstanding.
The app is very easy to use, but the real highlight of the app is its impeccable aftersales support. Any issues I encounter, every customization I need to do are addressed right away.
Really awesome support staff.
Thank you so much for your kind words! We’re thrilled to hear you find Kitenzo easy to use. I also sing the praises of our support team loud and proud, but it's so much nicer coming from you!
We strive making things seamless for our users, and it’s great to know we’re hitting the mark. If you ever need anything else, just give us a shout. Happy bundling!
We have used Bundle Builder for many years, their customer service has always been fantastic and they have been quick to help us if we ever have an issue. Would highly recommend. Thank you
Thanks so much for taking the time to leave a review! I love how you've used Bundle Builder, to let customers build their own personalised wardrobe edit! If you need any help at all, just reach out to the team, and we'll be happy to assist!
Great, app, support and price.
Thank you so much for your 5-star review, Wellington Brewery! We're thrilled to hear that you're pleased with Bundle Builder, our support, and its pricing. Your satisfaction is our top priority, and we're committed to continue providing top support. Thanks again for your kind words!