Bundle Builder , 327 avaliações

Avaliação geral
4
Pontuação por nível de classificação
  • 71% das classificações são de 5 estrelas
  • 10% das classificações são de 4 estrelas
  • 4% das classificações são de 3 estrelas
  • 5% das classificações são de 2 estrelas
  • 10% das classificações são de 1 estrelas
17 de maio de 2023

This fantastic app bundle offers a wide range of exceptional possibilities that are visually appealing and highly functional. The developers provide excellent customer service, promptly addressing any issues and offering helpful solutions.

Cosmetique Totale
Países Baixos
1 day usando a aplicação
Questão respondida por Bundle Builder 17 de maio de 2023

Hey Cosmetique Totale team, we really appreciate your 5* review of Bundle Builder - thanks so much! It's great to hear that you're super impressed with our app and the endless possibilities it provides for your store. Our team is dedicated to providing excellent customer service, so we're really glad to hear that we've been able to address any issues you've had and offer helpful solutions. Thanks again for choosing Bundle Builder, and for taking the time to share your positive experience with us!

3 de julho de 2023

I was recommended the app by someone, installed it (admittedly, did not check pricing beforehand) and to my surprise it's 3x more expensive for Shopify Plus users while offering no additional features/benefits. On the principle of "if they can afford plus they can pay us more too".

Immediately uninstalled.

Correct me if I'm wrong and if there are actual additional features for Shopify Plus users which explain the 3x price increase.

TheBlockZone
Reino Unido
11 minutes usando a aplicação
Questão respondida por Bundle Builder 4 de julho de 2023

Hey there, thank you for your feedback.

We understand your concern regarding Bundle Builder’s pricing for Plus users, and would like to explain why it is set at this price point.

Plus merchants are usually larger operations, driving a higher than average volume of orders and sales. This requires additional resources both in terms of running costs of the app (such as server-side resources) and also providing faster support responses. We offer extended support and turnaround times for our Plus merchants to facilitate this scale and growth. While the core functionality of the app first appears similar, Plus merchants will be receiving a higher level of support from us to keep things running smoothly.

We’re committed to being transparent in all our operations, and we’re currently reviewing our Plus pricing plans to make sure it scales better with different size Plus merchants. Please let us know if you have any further questions or concerns, and thanks again for your feedback.

21 de novembro de 2022

bonjour, J'ai retiré l'application malgré que ce soit trés bien mais des fichiers bloquent le bon fonctionnement de mon site. où puis je contacter le développeur ou le service client s'il vous plait

One Team One Love
França
Over 2 years usando a aplicação
Questão respondida por Bundle Builder 21 de novembro de 2022

Hello! Thank you so much for using Bundle Builder! We've responded to your email, but it looks like the files you've highlighted don't belong to us - they belong to another app. Our email has let you know who you need to contact to get this resolved!

1 de novembro de 2022

It works very well.
Although it may not be the custom solution we needed, as a third-party app, it allows a fair bit of customisations and their customer service, not the fastest but very effective!

VERVE Fitness
Austrália
Over 2 years usando a aplicação
Questão respondida por Bundle Builder 2 de novembro de 2022

Thank you so much for leaving us a review, we're super glad that Bundle Builder is working so well on the Verve Fitness store - the 'build your own home gym package' is so creative! Just pop us another message if you need any more help - we are a small team, but are always here on hand to help our merchants in any way we can!

3 de outubro de 2022

We have a complicated ordering situation - many options that we can't collapse. Having every combination as a variation would not be feasible. So we broke the process into stages using Bundle Builder. This allows for greater flexibility and a much more intuitive user experience. We have had the need over time for custom development and also troubleshooting. In both cases the team at Bundle Builder have been attentive, professional, and quick in their response and help in solving all our needs. Highly recommend this app!

PtilTekhelet
Israel
About 2 years usando a aplicação
Questão respondida por Bundle Builder 3 de outubro de 2022

Thank you so much for your review! It's great to hear how well Bundle Builder is working for your store, and how it has enabled you to create vast offerings for your customers, that were not feasible before. We will pass on your lovely feedback to our support team, and I'm sure they'd be more than happy to hear from you again, should you need any further assistance!

18 de julho de 2022

We've been using this app for about 2 years now. Works great, easy to implement and customers on our store can use it really easily. Works well for our offers. We recently changed shopify theme and had a really minor thing show up, button padding leading to slight button text misalignment in the app, and we received really great support. The team got back to me and went over and above, adding in a fix for this. Really appreciated the assistance. Totally recommend.

The Wellbeing Store
Austrália
About 2 years usando a aplicação
Questão respondida por Bundle Builder 19 de julho de 2022

Thanks for your review! It's always great to see one of our long term customers is still enjoying the app, and we're glad to hear the team were able to sort the button padding for you!

We're always here to help, so if you need anything else, just drop us an email and we'll get right back to you!

22 de novembro de 2022

Had a very good informative onboarding call with Harriet. Really helpful. I like this app and it seems to fit with our expectations.

Bamboofeet
Reino Unido
Almost 2 years usando a aplicação
Questão respondida por Bundle Builder 23 de novembro de 2022

Thanks so much for taking the time to leave us a review, we really appreciate it! We're super glad to hear that you're enjoying Bundle Builder, and found your complimentary onboarding call with our specialist so helpful - we will make sure to pass on the feedback to Harriet! Please feel free to reach out to our support team if you need any assistance down the line, as we'd be happy to help.

17 de abril de 2023

Great so far. Only two issues are:
1. The inability to add discounts to bundles
2. The inability to create subscriptions from bundles.

Do you know when this will be possible?
Thanks so much.

Bold Bean Co
Reino Unido
Over 1 year usando a aplicação
Questão respondida por Bundle Builder 19 de abril de 2023

Hi Bold Bean Co, thank you for your 5* review of Bundle Builder! We're super pleased to hear that you're enjoying the app.

Whilst discount codes can't be applied to Multi SKU Bundle types, they can be applied to Single SKU Bundles. There are also alternative ways to offer customers both flat and tiered discounts with Multi SKU Bundle types, such as a percentage discount, fixed discount, or fixed price. Unfortunately at this time, subscriptions isn't a feature supported by Bundle Builder.

If there is anything else we can help you with, feel free to drop us a message - wishing you every success with your online store!

10 de novembro de 2022

The app works very well and what is also impressive is that the basics for further customisation have been coded and the accompanying documentation are in place. Wonderful team of patient people who take time to troubleshoot and explain everything.

duSucre Macarons
Alemanha
About 1 year usando a aplicação
Questão respondida por Bundle Builder 10 de novembro de 2022

Thank you so much for taking the time to leave us a review, and for your lovely words about our team! We're so pleased that you're enjoying the app and are impressed by its customisation functionality & documentation to support. We love your build your own macaron boxes on your site! Please do reach out if you are ever in need of any further support, we'd love to hear from you again!

5 de janeiro de 2023

I was looking for a specific layout for my bundle and couldn't figure out how to get what I wanted. I reached out and waiting a few days to hear back. I work in customer service so I understand the need to be patient some times with this. someone reached out and a matter of minutes had the app doing what I was looking for! Very pleased with their customer service!

Create Cafe
Estados Unidos
12 months usando a aplicação
Questão respondida por Bundle Builder 6 de janeiro de 2023

Thank you so much for leaving us a review! We're super glad that we could help you achieve exactly what you were hoping for with Bundle Builder and your build your own macaron boxes! We'd love to hear from you again if there's ever anything else you need - just drop us a message :)