Bundle Bear ‑ Volume Discounts , 406 arvostelua
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Responded quickly (faster than I thought) and sorted out my issues as i asked, would recomment to everyone
Thank you for the review and glad to hear that our customer support team was able to quickly respond and sort out your issue.
they charged me for nothing. they are scammers i want my money back. i didn’t wanted to subscribe to monthly payments. and they did it by themselves.
I'm so sorry to hear that you had a negative experience with our app. We take customer feedback very seriously, and we're committed to providing the best possible experience for our users.
I want to assure you that we don't charge merchants without their explicit approval. When you installed the app, you were prompted by Shopify to approve the subscription plan. We as app developers don't have access to your credit card. Moreover, our app doesn't offer a free plan at all.
I understand that you're frustrated, and I apologize for any inconvenience this has caused. I would like to offer you a refund since you haven't gained value from the app.
To process your refund, please contact our customer support team at support@conversionbear.com . They will be happy to help you get your refund processed as quickly as possible.
In the meantime, I would love to hear more about your experience. What didn't you like about the app? What would you like to see us improve?
Your feedback is important to us, and we're always looking for ways to make our app better.
Thanks for your time,
Eyal
Abuzar helped me 100%!
Thank you for being a long-time user of our bundling app and glad Abuzar was able to help you out!
Bundle Bears app is fantastic! Abuzar's support was incredible. Quick issue resolution and friendly assistance. Highly recommend!
Thank you for the review! Glad that Abuzar was able to quickly resolve your issue.
great support and very quick response
Thank you for the review, we really appreciate it!
Awesome App, very fast support
Very nice supprt, if you ask for help, they reply very quickly and solve the problem.
Thank you for the review and glad to hear that our team was quick to answer your questions and solve your issue.
Perfect Customer Service. You can reach them by chat and they are very friendly and always ready to help
Thank you so much for your five-star rating! We are happy to hear that you appreciate our customer service. We are glad that you're able to find help through our chat support and that you found our team friendly and helpful. We're grateful for your positive review and hope you keep enjoying our service in the future.
Une aide incroyable de la part de Maria, elle m'a tout expliqué de A à Z et tout fonctionne parfaitement !
Merci
Thank you so much for taking the time to leave us such a glowing 5-star review about our product bundling app! We really appreciate it and we're so happy to hear that you're having a great experience. Wishing you a wonderful day ahead!
Très bon support, très réactif et utile. Le conseiller Abuzar est compétent et m'a aidé rapidement.
Merci pour votre note 5 étoiles ! Nous sommes très heureux que le conseiller Abuzar a été à la hauteur de vos attentes en matière de réactivité et d'efficacité. Nous apprécions votre confiance et votre soutien.