レビュー (475)

総合評価
4.7
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の3%は1つ星です
2025年2月27日

Terrible and rude support. We have another app that we've had installed for years that recently updated, and Bundle Bear no longer works correctly. Support team from the other app knows that it can be compatible but Bundle Bear support is unwilling to listen and we were pushed away and told to just delete the other app. They also refused to talk with the other app's support team through phone/video as they only will communicate through email. Will be deleting this app very soon which is a shame because we've used this for years as well.

SMOKEA
アメリカ合衆国
アプリの使用期間:3年以上
Conversion Bearが返信しました 2025年3月1日

Hello,

We're sorry to hear about the negative experience you had with our app.

We've investigated the issue at your store thoroughly, with both admin store access and our tech team reviewing it twice.

Had a solution existed to integrate the two applications for your store, we would have been pleased to resolve the issue.

As explained in our email, the Shopify checkout process currently prevents our discount from being applied to products that are also modified by your other app.

This conflict is blocking the Bundle Bear discount from loading correctly during checkout.

However, if you remove the 'dual' checkout button, the Bundle Bear discount will function seamlessly.

Please feel free to contact us via email at lynda@conversionbear.com if you have any further questions.

Best regards,
The Conversion Bear Team

2025年2月28日

Abuzar was a great help. I was stuck with something and it got fixed no problem. Thanks again! 5/5

Domalana
カナダ
アプリの使用期間:4ヶ月
2025年2月27日

Awesome customer service helped me with me needs in a very fast and efficent way.

En Love Beauty
アメリカ合衆国
アプリの使用期間:4ヶ月
2025年1月1日

We had a question and they responded right away and fixed everything.

Vavoom Vodka | Voted Best Vodka Of 2020
アメリカ合衆国
アプリの使用期間:約1年
2024年11月11日

great app for bundles and the customer service immediately helps with any issues!

Moksha
アメリカ合衆国
アプリの使用期間:約3年
2024年11月8日

Amazing experience. Super fast and efficient help. Abuzar was very helpful.

Evvia
アメリカ合衆国
アプリの使用期間:約2ヶ月
2024年10月8日

The best bundle/quantity break app I've ever used. Amazing support team. All of Conversion Bear's apps are killer! Could not recommend more!

OG Pak
アメリカ合衆国
アプリの使用期間:1年以上
2024年10月30日

The support from Bundle Bear is great. The supporter Itai was very friendly and solved my problem immediately. Thank you very much

Buyingshop
ドイツ
アプリの使用期間:26日
2024年10月10日

Great customer service helping to solve a browser-specific formatting issue. Thanks

Montissier
オーストラリア
アプリの使用期間:1年以上
2024年9月18日

Been using it on all my stores for two years now. Customer support agent Itai made something that shouldn't have been simple, really simple! Thanks!

Florea
アメリカ合衆国
アプリの使用期間:6ヶ月