Recensies (475)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 94% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
27 februari 2025

Terrible and rude support. We have another app that we've had installed for years that recently updated, and Bundle Bear no longer works correctly. Support team from the other app knows that it can be compatible but Bundle Bear support is unwilling to listen and we were pushed away and told to just delete the other app. They also refused to talk with the other app's support team through phone/video as they only will communicate through email. Will be deleting this app very soon which is a shame because we've used this for years as well.

SMOKEA
Verenigde Staten
Meer dan 3 jaar gebruiken de app
Conversion Bear heeft geantwoord 1 maart 2025

Hello,

We're sorry to hear about the negative experience you had with our app.

We've investigated the issue at your store thoroughly, with both admin store access and our tech team reviewing it twice.

Had a solution existed to integrate the two applications for your store, we would have been pleased to resolve the issue.

As explained in our email, the Shopify checkout process currently prevents our discount from being applied to products that are also modified by your other app.

This conflict is blocking the Bundle Bear discount from loading correctly during checkout.

However, if you remove the 'dual' checkout button, the Bundle Bear discount will function seamlessly.

Please feel free to contact us via email at lynda@conversionbear.com if you have any further questions.

Best regards,
The Conversion Bear Team

28 februari 2025

Abuzar was a great help. I was stuck with something and it got fixed no problem. Thanks again! 5/5

Domalana
Canada
4 maanden gebruiken de app
27 februari 2025

Awesome customer service helped me with me needs in a very fast and efficent way.

En Love Beauty
Verenigde Staten
4 maanden gebruiken de app
1 januari 2025

We had a question and they responded right away and fixed everything.

Vavoom Vodka | Voted Best Vodka Of 2020
Verenigde Staten
Ongeveer een jaar gebruiken de app
11 november 2024

great app for bundles and the customer service immediately helps with any issues!

Moksha
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
8 november 2024

Amazing experience. Super fast and efficient help. Abuzar was very helpful.

Evvia
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
8 oktober 2024

The best bundle/quantity break app I've ever used. Amazing support team. All of Conversion Bear's apps are killer! Could not recommend more!

OG Pak
Verenigde Staten
Meer dan een jaar gebruiken de app
30 oktober 2024

The support from Bundle Bear is great. The supporter Itai was very friendly and solved my problem immediately. Thank you very much

Buyingshop
Duitsland
26 dagen gebruiken de app
10 oktober 2024

Great customer service helping to solve a browser-specific formatting issue. Thanks

Montissier
Australië
Meer dan een jaar gebruiken de app
18 september 2024

Been using it on all my stores for two years now. Customer support agent Itai made something that shouldn't have been simple, really simple! Thanks!

Florea
Verenigde Staten
6 maanden gebruiken de app