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Terrible and rude support. We have another app that we've had installed for years that recently updated, and Bundle Bear no longer works correctly. Support team from the other app knows that it can be compatible but Bundle Bear support is unwilling to listen and we were pushed away and told to just delete the other app. They also refused to talk with the other app's support team through phone/ ...
Hello,
We're sorry to hear about the negative experience you had with our app.
We've investigated the issue at your store thoroughly, with both admin store access and our ...
莫名奇妙打不开
Hey there, we are so sorry for the bad experience you had with the app, please reach out to us by email at lynda@conversionbear.com and we will do our best to solve your ...
Worst customer service I've ever seen from an app with such a high rating. Itai from customer service reads your messages and ignores you when they are clearly online.
Be aware: everything was working fine for a few months until the discount stopped working on its own. We didn't change anything or even install new apps. I contacted support to fix it and got no help. It's been over a week without ...
Worst app there is on shopify. So hard to use, app just stops working. If i could, 0 stars
So expensive for nothing !
we have alternatives !
Thank you for taking the time to share your feedback with us. We understand your concern about our pricing, and we want to assure you that providing high-quality service at a ...
attrocious, when used in tangent with other cart things bundle bear buldozes everything and sends to rando pages. do not get this if your testing offers, your conversion rate will drop.
Hey there,
Im sorry to see that you did not find what you were looking for in our app.
I see here that you used the app for less than two hours in total, so I think a one ...
Be careful using this app. The app will randomly go down and the discount codes provided by Bundle Bear won't work for your customers. Sadly, Bundle Bear doesn't say anything when this happens, you just have to troubleshoot it yourself. On Tuesday the app stopped providing customers with discount codes, resulting in a ton of abandon checkouts and refunds from customers who accidentally bought at ...
Thank you for sharing your experience with our app. We appreciate your feedback, and we apologize for any inconvenience you have faced. We take your concerns seriously and ...
they charged me for nothing. they are scammers i want my money back. i didn’t wanted to subscribe to monthly payments. and they did it by themselves.
I'm so sorry to hear that you had a negative experience with our app. We take customer feedback very seriously, and we're committed to providing the best possible experience ...
I am being charged despite uninstalling the app months ago and never using it. There is no place to contact Bundle Bear anywhere on shopify or their website, which I believe is an intentional tactic to keep charging people and pocketing their money, making the subscription uncancellable.
Happy to change my review if you get in touch with me to refund my money.
We've tried to reach hi@goldune.com multiple times with no response, so we're hoping that you get a chance to see this reply.
We were not able to track any chat, email or ...
There customer service is slow. They also have soldiers that are part of the Israeli war. If you support this company, your hard earned dollars are funding oppression, apartide and genocide.
I don't support them. There design team is away for a month because they've been called in to fight the war.
Disgusting that they would even tell a customer that.
I DONT SUPPORT GENOCIDE, AND I WILL NOT PUT ...