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Support is awesome, app very simple and powerful. Helped v quick and very easy to manage. Highly recommended.
This app just does what it promises and also looks good on-page, not like many others! Customer support - damn, they are like superhumans!
We don't think this app deserves 5 stars we had a simple issue where the bundle was not showing the discounts on checkout page but they absolutely refused to look into this and claimed it was our fault.
Hi there,
our support team was able to confirm bundle discounts are applied and working in your checkout page.
I guess you mean discounts are not shown in your ajax / drawer cart?
That might happen.
No worries, it's an easy fix.
Here's how to add support for showing discounted prices in your cart:
https://conversionbear.freshdesk.com/support/solutions/articles/48001172983-bundle-discounts-do-not-show-in-the-cart-page-cart-drawer-ajax-cart
Need a hand? Our team would love to help you get that done.
We deliver best in class support and are eager to solve any issue our customers face - big or small.
125 five star reviews will vouch for that.
Our team is at your service.
Jonathan.
Founder @ Conversion Bear
Its a Sunday morning and a couldn't believe how fast they answered my email and they even went the extra mile to implement the app for me on my Shopify store. Great customer service and app highly recommended.
I highly highly recommend against getting this app. After installing this app my conversion rate fell drastically. Usually, i never write reviews but if an app affects me negatively I will. I had a conversion rate of around 4% and then its dropped to around 1-2% after using it. Very Very Very disappointing results. Would not recommend at all. I found it was very slow when loading on my site, i think this had something to do with its bad converting rate.
Thanks for the feedback.
I shared it with our team members - we take our customer experience very seriously.
I would like to address a couple of issues you brought up:
💸 Bundle revenue and conversion rates
Bundle Bear generates over $2,000,000 a week across thousands of Shopify stores.
Some of our customers are making over 10000X ROI.
This last month, one of our customers made $1M in bundle sales alone (while spending $19.99).
Are your customers interested in getting bundle deals?
Maybe they're not.
If they are - the app will help you grow sales significantly as it has for other businesses.
🏃 Loading times
The app is loaded after the entire site is loaded.
We do not inject any code to your theme files to avoid leaving dead code in case you uninstall.
We rather stay risk free and avoid leaving messy themes behind.
The app's script is less than 70kb - probably smaller than the smallest image in your store.
📈 Store conversion rate
If you feel it dropped your conv rate - I apologize for the experience you had.
I see you've mentioned %.
If the sample size is small, you'll experience high fluctuations.
I mean, a facebook ad could be considered as a great success after 100 views, but revealed as really bad at 1000 views.
As the app was installed for a few days, I think this could be the case at hand.
It's worth mentioning the app is embedded in the page and applies discounts automatically. There's no added friction here - it's seamless.
I'm happy to offer an extended trial so you can test the app with larger audience size, over a longer period of time. Just say the word, and we will be happy to enable that for you.
A few last notes:
(1) We have a satisfaction guarantee policy. If you're not happy with the app, we'll refund you. No questions asked.
(2) I'm sure our team would have loved to help if you had contacted us prior.
We deliver best-in-class support and are eager to solve any issue our customers face - big or small.
129 five star reviews will vouch for that.
If you want to give the app another try - let us know.
Our team will do everything in our power to make sure you have a five star experience as well.
Cheers to more sales,
Jonathan.
App geht gar nicht und kann man im onlineshop nicht interrgrieren. Ich habe keine lust mehr auf dieser Kack
Hi there,
our team will be happy to help you integrate the app to your theme.
You can reach us via live chat or email support@conversionbear.com.
If you wish to do so yourself, please follow the setup guide:
https://support.apphub.com/en/articles/6265424-themes-2-0-how-to-add-bundle-bear-to-your-store
It seems the app was installed and used for less than 30 minutes on your account.
We are not aware of any bugs or issues, and it is currently being used across 5,000 Shopify stores of all sizes. A live example can be found inside our demo store.
We deliver best in class support and are eager to solve any issue our customers face - big or small. Over 200 five star reviews will testify to that.
Jonathan
GM @ Conversion Bear
Perfect app afor bundles and volume discounts. Also great customer support when I need help with anything.
Thank you so much for your 5 star review! We are happy to hear you had a positive experience with Bundle Bear. We appreciate you noting the great features, like being the perfect app for bundles and volume discounts, as well as our excellent customer support. If there's anything else we can help with, please let us know.
Had some difficulty installing the app but support fixed it within minutes. Works perfectly. Thanks!
Conversion Bear was easy to set up and their support team was very helpful. Once in the app, it was super easy to create offers and intuitive. Fantastic for a free app. Highly recommend!
I had a great experience with the support. Took 5 mins on hold + 5mins to resolve. tops. My theme was a custom theme and the support team was able to resolve quickly.