Buunto – Date & Time Slot

Buunto – Date & Time Slot

Avaliações (162)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
27 de outubro de 2021

I'm disappointed to say that this didn't work. Looks nice, but broke the url connection to my checkout. I reached out to Buunto twice asking for help and NO ONE even responded to me. I deleted and am going to work with a company that will actually help their customers.

Wholesome Bakery
Estados Unidos
3 dias usando a aplicação
Questão respondida por Buunto 28 de outubro de 2021

Hi,

I'm very sorry you had this experience with us. We recently discovered that we are having troubles with our support system and that replies are sometimes going to our customer's spam folder. We're actively working with our support system provider to fix this issue.

However, we did reply to your support requests. We sent 3 messages in total (you might want to check your spam folder) and made an access request to your store that you approved. We had a close look at the issue you reported and realised it was an incompatibility with the theme you were using though we were unable to fix it at the time.

I hope you understand that this was accidental, we're always trying to help our customers as best as we can. Again, we're very sorry this happened.

Kind regards,

Sylvain

21 de julho de 2024

Simple to use and covers pretty much all your needs.

Great customer support, helpful, clear and fast

Thank you

The Peckish People
Singapura
15 dias usando a aplicação
28 de junho de 2024

All the features you need. Excellent Support

MyLoveTriangle
Índia
26 de junho de 2024

Reactive support, well-developed app and easy to implement, I recommend.

Bookaura
França
Aproximadamente 3 horas usando a aplicação
7 de junho de 2024

Super app und toller support

Studio Poquelin
Alemanha
16 dias usando a aplicação
6 de junho de 2024

nice help

My Store
Canadá
Aproximadamente 14 horas usando a aplicação
9 de abril de 2024

Merci beaucoup très efficace

Bento Pastery
França
Aproximadamente 1 hora usando a aplicação
3 de abril de 2024

Not smooth to operate. No quick support.

V.I.P Online Store
Estados Unidos
8 dias usando a aplicação
Questão respondida por Buunto 9 de abril de 2024

Thank you for taking the time to share your feedback. We're committed to continuously improving our support services. Although we responded to your initial email within 20 minutes, we understand there may have been other issues impacting your experience.

We'd appreciate the opportunity to address any remaining concerns and assist you further with the app setup. Please consider reinstalling the app and providing the information requested in our last email. We're here to help.

Thank you for your patience and understanding.

26 de março de 2024

The most intuitive and easiest time slot app.

Schnitzel & Pretzel
Koweit
1 dia usando a aplicação
31 de janeiro de 2024

Buunto is user friendly and I can’t say enough amazing things about the customer service… theirs response time is amazing!

Twelve17 Designs
Estados Unidos
Aproximadamente 1 ano usando a aplicação
29 de novembro de 2023

Great app and best customer service I've experienced in a long time. They were quick to respond, polite, and action oriented. 5 stars!

Sarah's Desserts
Estados Unidos
5 dias usando a aplicação
20 de outubro de 2023

It will take you a second to figure it out, but same with your shopify site. Their customers service is A 1. I will get a response in less than 10 minutes it's amazing. I highly recommend .

FERN Florist and Flower Bar
Estados Unidos
4 meses usando a aplicação
8 de setembro de 2023

Great product and excellent customer service. Highly recommend!

Shop Sage Designs
Canadá
8 meses usando a aplicação
17 de julho de 2023

As a floristry business, this app has been really great and simple to use, especially with the recent updates. The customer service from the Buunto Team is also exceptional, 5/5.

Floratique
Austrália
6 meses usando a aplicação
25 de junho de 2023

This has always been an easy app to use but since they have updated it, and now having the calendar to disable delivery & pick ups dates it is even easier, literally just click the X on the date you wanted disabled and it's done.

Keep up the great work team !!!!

Doughnut Haus
Nova Zelândia
10 meses usando a aplicação
Questão respondida por Buunto 25 de junho de 2023

Thank you so much for your kind words. We have recently introduced the calendar view and we are so happy to hear that it is easy to use. 🙏 😃
Thank you!

15 de maio de 2023

This app saved our company Alot of work and headache. Love the support and all of the settings I can change depending on days or times and custom settings with tagging my products to get different results. Totally amazing.

Stallarna Outlet
Suécia
7 meses usando a aplicação
Questão respondida por Buunto 16 de maio de 2023

Thank you so much for your wonderful feedback! We're thrilled to hear that our app has been helpful to your company. Your satisfaction means the mean a lot! Feel free to reach out if you need any further assistance.

4 de maio de 2023

Was already loving this app, easy to use and manipulate to create different calendars and schedules for my different needs. The customer service sealed the deal. When I had an issue, they were super helpful and quickly and effectively solved it. Absolutely 5 stars.

Sweets on a Stick
Estados Unidos
3 meses usando a aplicação
Questão respondida por Buunto 4 de maio de 2023

So glad to hear and thank you again for taking time to write this review.
– If there is anything else please let us know.

Best wishes

21 de abril de 2023

I can't say enough about the customer service! I asked a question in chat at some odd hour of the night, and within just an hour or two, not only did they respond, but they had actually changed a function that didn't quite work the way I needed.

Mademoiselle Colette
Estados Unidos
3 dias usando a aplicação
Questão respondida por Buunto 21 de abril de 2023

Hi,
Thank you so much for your review, and it was a pleasure to change it to what you needed. — Please let us know if there is anything else.
Best wishes

1 de janeiro de 2023

Requested support from Buunto. They were very prompt in their responses within 24 hours despite the year end holiday season! I really appreciate their commitment on that. Highly recommended!

projectweddingday
Singapura
8 dias usando a aplicação
1 de dezembro de 2022

J'utilise cette appli pour mon commerce et elle m'aide fortement, le SAV a était réactif quand j'ai eu besoin , c'est appréciable.

Terroir d epicure
França
8 dias usando a aplicação
7 de novembro de 2022

I had an issue related to an invalid delivery date that appeared from in an order after a customer resumed his purchase by clicking on the link in the abandoned cart e-mail. After contacting Buunto support, Sylvain explained me that the URL form the abandoned cart e-mail needed be redirected to the cart instead of the checkout page in order for customers to be able to select a new date after clicking on the "abandoned cart" e-mail link. Sylvain offered fantastic support and the problem could be solved very quickly. I can definitely recommend this app, it is very easy to install and works perfectly well. Also, as mentioned, I greatly appreciate the outstanding support. Thank you so much!

Caseros
Suíça
3 meses usando a aplicação
20 de outubro de 2022

I've used this app when I built out a quick ecommerce platform for the business using themes. It was pretty straightforward to integrate had all the right configuration features as well. And worked flawlessly all the time. What really won me over was the developer support. As a platform we decided to go headless and hence were going to build out our own time slot management solution and that's when Sylvian offered to create APIs for us. This saved us a ton of headache during the launch phase having to build it ourselves. They turned it around the next day ! I rate them highly for their passionate support for their product. All the best Buunto team.

Suqi UK
Reino Unido
2 meses usando a aplicação
19 de outubro de 2022

I was having some technical issues and the support team guided me through the changes needed to resolve them. Super helpful and proactive! Thanks guys :)

The Platter Girl
Austrália
Aproximadamente 1 mês usando a aplicação
18 de agosto de 2022

We are using Buunto on our store to allow customers the choice of delivery/pick up time. I have had a few questions along the way to assist me in correctly installing the app. Every time that I have been in contact with Sylvain he has been brilliant. Such speedy response times and my problems have been solved straight away! Thanks so much!

Mor Bakery
Nova Zelândia
6 dias usando a aplicação
Questão respondida por Buunto 18 de agosto de 2022

Thank you so much for the kind word! It was a real pleasure to assist you with the installation 🙂

Don't hesitate to reach out again if you have further questions.

All the best,
Sylvain

2 de agosto de 2022

Great app and great customer service for troubleshooting. I recommend it if you need an app for date selection.

comptoirmoutarde
Canadá
4 meses usando a aplicação
Questão respondida por Buunto 3 de agosto de 2022

Thank you so much for your kind words! I'm glad we managed to sort your issue and to hear that you're enjoying our product.

All the best,
Sylvain

14 de junho de 2022

Aside from being able to start with a free plan, this app has the best customizable date and time picker among all the other apps we've tried.
Also Gabriel is the best! Thanks for resolving our sites cart issues.

Karaf Coffee
Filipinas
3 meses usando a aplicação
7 de junho de 2022

I installed Buunto and another app on my shop and they were interfering with each other. I worked closely with support from both apps and they found a way to fix the issue. Very happy with their reliable customer service. Thanks again Sylvain!

Maui Berries
Estados Unidos
Aproximadamente 1 mês usando a aplicação
Questão respondida por Buunto 8 de junho de 2022

You're very welcome! I'm so glad we were able to help you resolve this issue. All the best. Sylvain

30 de abril de 2022

I tried a bunch of different local delivery and pickup apps. This is the only I’ve that actually works efficiently. My customers can even choose shipping when they aren’t local. This app has been a life saver!!! The customer service is prompt and effective. I’m very satisfied.

Hydro Juice
Estados Unidos
Aproximadamente 1 mês usando a aplicação
Questão respondida por Buunto 30 de abril de 2022

Thank you so much!
We are really glad the app works for you and we were able to help :)

25 de abril de 2022

We have been searching through different apps from Shopify App Store, and we found it! So far, this is the best among the apps. ➀ The support team is fast and efficient, they assist us to customize the CSS Code. We really love their customer service!
➁ The app itself has a clean and user-friendly design. It is not only for the customers but also for the back-end operation.
➂ There are 3 plans and the price is reasonable, all are depending on your needs. Thank you Buunto and have a nice day!

Invis Furniture
Singapura
4 dias usando a aplicação
25 de março de 2022

The App is simple, just to let your customer select a date and time. But it's able to customise many parts such as design, language, blackout day, cut-off time, lead time...etc. And customer support is quite helpful, they always fix the request promptly for us. Highly recommend!

SAMURICE for 日本人学校中学部
Singapura
2 dias usando a aplicação
8 de março de 2022

We needed an app that would let us show dates and times for pickup or local delivery, but only on specific products. This app works perfectly, has great customization options and the price is excellent.
I didn't like where it was being placed on my cart page (Impulse theme) and emailed the developer - litterally fixed it to the way I wanted without me having to do anything in less than an hour! Amazing service! Thanks!!!

The Party Store - Toyandparty.com
Canadá
28 dias usando a aplicação
25 de fevereiro de 2022

This app is great. It's clean, easy to use and nicely customisable. The team at Buunto are very helpful and respond within a matter of hours to help with any issues you might have. I would definitely recommend.

Project Doughnut
Reino Unido
8 dias usando a aplicação
Questão respondida por Buunto 25 de fevereiro de 2022

Thank you so much for the nice review! It means a lot to us. Please don't hesitate to get in touch if you have any questions. All the best – Sylvain

15 de fevereiro de 2022

Toutes les fonctionnalités utiles sont dans cette application. Le support m'a répondu dans la journée et le problème était résolu le lendemain. Super efficace, c'est ce dont on attend d'une application qui traite des dates de réservations pour nos produits ! L'interface est facile et intuitive, et il y a un exemple qui te montre exactement le résultat en temps voulu. Cela m'a permis d'économiser énormément de temps pour obtenir exactement les réglages que je souhaitais. Merci infiniment à la team.

Les Paniers d'Erick
Suíça
Aproximadamente 1 mês usando a aplicação
Questão respondida por Buunto 15 de fevereiro de 2022

Merci beaucoup pour cet avis positif. Nous sommes ravis d'avoir pu vous aider à résoudre votre problème et restons à votre disposition si besoin! Sylvain

24 de janeiro de 2022

I use this app on another smaller store and was very happy I now use this for my main delivery calendar, which is a necessity as we sell cakes and food. The ability to set different rules for different products is brilliant and helps us out very much. Very easy to use and configure. Sylvain responded to all our questions, quickly and effectively. I would definitely recommend to all who use a delivery date and require different rules for different products. Top app! 5 stars...

Luccardo Italian Treats
Reino Unido
1 dia usando a aplicação
Questão respondida por Buunto 24 de janeiro de 2022

Thank you so much for the nice review! It was a real pleasure to help you install our app on your stores. All the best. Sylvain

15 de janeiro de 2022

Very good and clean looking app to install and I like how it is available on the product page as customers can choose different dates for different products. I've tried reaching out to other date picker app developers but Bunto was the most responsive and very quick in responding and even took the trouble to check if we are using it on our website. Overall value for money and do recommend this app for new businesses like ours.

Willow Cake Bar
Nova Zelândia
2 dias usando a aplicação
26 de novembro de 2021

This app was simple and easy to install. When I needed to customise a few things outside of the standard settings, the Buunto team were readily available and helped solve all my issues. Highly recommended app. Thanks all.

Gifts by Mint
Reino Unido
Aproximadamente 1 hora usando a aplicação
29 de agosto de 2021

I got the best help by Sylvain, they responded and helped me quickly whenever I emailed them. I love the app, it does exactly what it needs to do

lovebombskw
Koweit
Aproximadamente 1 mês usando a aplicação
3 de agosto de 2021

I can't say enough good things about this app. First, the support from Sylvain was phenomenal and I don't think you'll find this level of service in many other places. The app is simple, effective and easy to install and manage. Everything that a business would appreciate. Highly recommended.

Ri’s
Singapura
19 dias usando a aplicação
26 de junho de 2021

Brilliant little app to select delivery dates for our flowers. Quick install and easy to adapt to our shopify store.

Floristik London
Reino Unido
24 minutos usando a aplicação