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Spent way too much time troubleshooting this app. Thought it would be perfect to sprinkle into the blog, but the button would either never be centered right or accidentally put 3 buttons in a row. Wouldn't recommend.
Thank you for sharing this feedback! Adding Buy Buttons to your blog posts or other pages is a great way to boost conversion, and I’ve followed up with you via email so we can troubleshoot this together. Hope to hear back from you soon! - Lauren, Shopify Support
I have a buy button, but You would not let me accept payments in my site so I pay $29 instead of $9?
Hey there, thanks for this feedback!
I'm sorry to hear about your frustration with the Buy Button app, but should clarify: this tool is available for merchants on the Shopify Lite plan ($9/month). You can find more information about this plan here: https://help.shopify.com/en/manual/intro-to-shopify/pricing-plans/plan-features#shopify-lite-plan
I’ve followed up with you via email in case you needed any further assistance on this. I look forward to hearing from you! - Lauren, Shopify Support
Buy Buttons have a serious issue with the safari browser that will prevent many, though not all safari, customers from checking out. They either receive "cart empty" errors or the payment doesn't go through and no error is returned to the customer, leaving them confused. Our issue has been open with shopify support for 3+ months (since Jan 2018), though I suspect this was an issue prior to that. The support team is slow to respond, fill up emails with apologies instead of action and they have made 1 failed attempt to fix it.
Here's their only solution / workaround so far: "The issue stems from the "Prevent Cross Domain Tracking" setting in Safari. Once this setting is disabled, customers using Safari will be able to checkout as expected"
Asking customers to disable a security setting, isn't a workable solution!
Avoid this app at all costs if you have many customers using safari.
Because 0-star is not available. You would think that a Buy Button is the main feature of a shopping and should at least be working properly and be adjustable.
Good idea, but doesnt quite work. Once you actually get the button working it doesnt link to the product on the site and wants to go straight to checkout, which isnt ideal for any customer.
Worst app ever, 0 way to connect Buy Button without clearing cookies, caches, and it might still be broken. Horrrrrible
Hey, there. Thanks for leaving a review for the Buy Button. We're sorry to hear that you've had such an experience while setting up the Buy Button Channel. Sometimes, a cache and cookies clear is helpful to remove any older, saved data that may impact Shopify applications or channels. After clearing your cache and cookies, have you continued to experience issues? If so, please reach out to our Live Team using this link (https://bit.ly/2AWw5VA) for support. Thanks again. -Imogen, Shopify Support
Painfully painful... This should have that sign that reads, "Not only will this kill you but it will hurt the entire time you are dying"
This should be an embarrassment to even offer. How dare they even release this to the public. No customization features, lack luster and completely useless. This is an EMBARRASSMENT to place on a website and this is made by an Ecommerce website? Really? This is the best they could do? Good Grief! Take this App down!
This app is not working with Shopify automatic discounts and Shopify plus scripts. We added a special discount for the customer group and on checkout after using the direct buy button this shows real price instead of the discounted price.
Thank you for writing your review and for providing context on your issue. As you're having this issue, I would recommend contacting our support team directly (https://bit.ly/2AWw5VA) and asking them to investigate this for you. They will be able to authenticate you on the store and troubleshoot this in more detail in order to help find a resolution. -Victor, Shopify Support
Sorely disappointing. I've spent weeks on issues relating to the buy now buttons. It's not very flexible, there is no product image zoom (the product and thumbs are tiny), and the variants only change with the drop down selector not the thumbnail change (which is sloppy UX in my opinion) and the buy now sections on my site load slowly. If I could, I'd look elsewhere. Might have to code the products myself and only use button code.
Hi, there! Thanks so much for taking the time to provide your feedback. I can definitely appreciate how those customizations would be valuable, and I've made sure to pass those on to our developers so that they know you'd like to see those changes added to the Buy Button channel.
In regards to the "Buy Now" buttons on your product page, these are actually unrelated to the Buy Button sales channel, and are their own dynamic checkout buttons created separately from the channel. I'd like to find out more about the issue you're having with those to see if there's anything we can do to help. I'll follow up with you via email shortly and we can chat there. Speak soon! - Brie, Shopify Support