Buy Button channel

Great concept but useless unless it is able to be customised.

***CHECK YOUR BUY BUTTONS, THIS DOES NOT WORK FOR IPHONE & IPAD USERS***

I just discovered after months of use that any Buy Button embedded code on my website does not work while the website is viewed on iPhone or iPad in Safari and Chrome. When clicked, a white screen displays that requires you to force close the browser. I am absolutely SICK to my stomach at the thought of how much money this has cost us.

This was tough to discover as it works fine on desktop and Android.

What I find MOST APPALLING is the complete lack of ownership of the issue by Shopify. They tried to blame the issue on my website, once I proved without a doubt it was not the case they now have gone silent. I suspect they do not have the technical ability to troubleshoot mobile problems with this product.

BEWARE, DON'T MAKE THE SAME MISTAKE I DID!

I have come across so many issues with the new implementation of the buy button.

I've been back and forth with support, requesting a simple answer as to how I can make the button direct to the checkout page in the SAME tab / window, rather than opening a new window over the page, and my point has been completely misunderstood, and I'm left with a bad UX now.

For reference, here's a video recording I did of the issue. Pretty easy to understand I think, but still can't solve a simple issue: https://www.screenmailer.com/v/Dy03dCwJxuagByM

veryyyyy lengthy process for customers + No variants displayed.

Buy button process is lengthy for customers. Customer sale decreased due to this. Shopify should fix this first before giving it to customers.

It appears Shopify wants to keep its customers away from Wordpress. Hmmm... they might just get their wish (but in reverse) if they don't fix this plugin. Shopify is NOT Wordpress and the rate the development is going it never will be.
Please stop crippling Shopify if you want your platform to survive in the long term.

Spent way too much time troubleshooting this app. Thought it would be perfect to sprinkle into the blog, but the button would either never be centered right or accidentally put 3 buttons in a row. Wouldn't recommend.

I have a buy button, but You would not let me accept payments in my site so I pay $29 instead of $9?

Buy Buttons have a serious issue with the safari browser that will prevent many, though not all safari, customers from checking out. They either receive "cart empty" errors or the payment doesn't go through and no error is returned to the customer, leaving them confused. Our issue has been open with shopify support for 3+ months (since Jan 2018), though I suspect this was an issue prior to that. The support team is slow to respond, fill up emails with apologies instead of action and they have made 1 failed attempt to fix it.

Here's their only solution / workaround so far: "The issue stems from the "Prevent Cross Domain Tracking" setting in Safari. Once this setting is disabled, customers using Safari will be able to checkout as expected"

Asking customers to disable a security setting, isn't a workable solution!

Avoid this app at all costs if you have many customers using safari.

Just had my first sale, customer can't access my digital ebook. Checked and it all appears well on my end, I can download just fine. Customer links took her to a place that said 'shop doesn't have a website yet' but I was charged the annual fee and everything looks set up correctly. Incredibly worried about future sales. Not quite sure where to go from here as I followed all of the tutorials step by step.

the app is not working you cant create your button i dont think its updated for new shopify version or something