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Open works. But it updates some incredibly incorrect inventory updates.
I updated my products on Shopify and had them fully mapped, and the inventory still said 2950 units available 1 hour later, even though the real units available was 152... this is a HUGE difference.
We've been using this for a few months while we switched 3PL providers- customers love the fast shipping and since we already have inventory in Amazon its a no-brainer. We just added buy with prime and found our conversion rates improved due to the simplicity and speed that customers receive the orders. We are are not going back! Its important to note you don't pay amazon any fees other than fulfillment so it's actually cheaper than our regular 3PL for faster service.
配送オプションのDelivery instructionsを選べないため、デフォルトの「無人配達(置き配)」になる。
これが原因でトラブルになったため、使用はやめました。
This app solved a few pain-points for us at once - namely allowing us to automate fulfillment while utilizing our Amazon FBA inventory to fulfill orders to our Shopify site. This simplified our inventory management strategy and saves us time. The Buy With Prime feature gets used by customers who want fast free shipping, and we've had a few comment to us how much they like that feature as it takes the guesswork out of when they will receive the item.
It's fairly straight forward to set up and the MCF/BWP support is great.
Customers are receiving the wrong products even though our SKUs are mapped correctly and every product package has the correct barcode. This is a serious fulfillment issue that directly affects customer trust and creates additional costs for our business.
What makes the situation worse is how difficult it is to reach Amazon support and get a meaningful investigation for such a critical problem. An app handling order fulfillment needs reliable SKU accuracy and accessible support when something goes wrong. Unfortunately, our experience with Amazon MCF has been extremely frustrating recently.
Amazon BWP is injecting a 'Amazon prime free shipping' line into my checkout, even though I have BWP turned off entirely. I have reached out to support twice, and I'm brushed off. Customers are able to checkout for free when they should be charged $7 for shipping, and I'm left covering this shipping cost.
Broken and doesn't work. Too bad. The idea is pretty great.
Overall it mostly works, but you have to monitor it constantly because it breaks a lot.
the help was great, however it was frustrating because i could no upload screen shots - but i was able to get done what i had set out to accomplish. Dimple and Daniel were wonderful but i lost the chat with Daniel and could not get back in
Thank you for sharing this feedback!
Great to hear that about the final positive outcome. We acknowledge that uploading screenshots to the conversation with support is valuable - and will work on adding this functionality.
MCF / Buy with Prime has saved my life as a business owner who is too busy to pack orders for my website. The product catalog syncs seamlessly. We have it running in the US and now we just launched MCF Canada and this is the best thing to have ever happened for our business. Thank you Wayne and team for serving us. LOVE IT!
Thank you so much! We're so happy the app is serving you well and helping you grow your business!