BYOB ‑ Build Your Own Bundles
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This app is fantastic! Allowing customers to choose their bundle is a game changer. I was worried about it taking out of inventory, but it does!! That is a major plus for us. Also, upon setting up we had some questions/trouble and reached out and they timely replied and got on a call with us to fix the problems and help us through it.
Very excited to use this app.
Been using this app for near on 2 years. Very stable. Does what we need it to do and support is great.
The app is fantastic and works really well within our store. Benny and the BYOB team are super quick to respond to any of our questions or concerns, helping us customise the look and function of our pages easily.
Quite useful and easy to work with. I´ve been using it for more than a year, I definitely recommend it.
I received a message telling me that I had uninstalled the BYOB app on November 3rd and I replied that I had not uninstalled anything. 5 days later I still have not received an answer and there seems to have been a bug because I no longer have the BYOB app. I would like to have an answer and that you fix the problem because I spent a lot of time to configure everything. Thanks
Hi, I'm sorry to hear your app was uninstalled. From the Shopify record, I can see that you uninstalled the app on 4th November. Did you have other colleagues or Shopify partners deleting the app before?
FYI our app doesn't have a feature to automatically remove the app from a store. Also, we don't delete the app on behalf of any users. All users must remove the app from the Shopify admin => app list. Honestly, I have no idea why it happened.
If you are still interested in the app, you can reinstall it. At the moment of writing, we don't delete the bundle data even if the users delete the app. So users reinstalling the app should be able to activate the bundles immediately
This app is truly the best! I've looked high & low for an app that I can app into my Shopify store that you can add collections into the bundles & not just products. Now my customers have the chance to choose a summer bundle- Hat, Towel & Wetbag in any print/size with ease.
I needed some support with adding the drop down for size on my hat products & the team sorted it for me within 24 hours. Jumping on to my Shopify store and sorting it out through the back end.
So grateful! Thankyou for creating this game changing app.
Jess- Daycare Swaggies
Fantastic app! The support team is also amazing! Josh is incredibly kind and patient. He is highly skilled at what he does and went above and beyond. Many thank you's!
They charge me £18 although the app uninstalled. Read everything carefully.
Hi there,
I wanted to look into this for you right away after hearing about the charge.
I checked the app history, and it looks like your store has installed and uninstalled our app a few times before the charge. Since the trial period is tied to the store (rather than each installation), it had already been used up during a previous install.
Because the trial was considered expired, the recurring charge was set to activate on your next install. The charge went through even though there were only a few days between installs and uninstalls, due to Shopify’s billing cycle working differently from our app’s cycle.
If you’d like to learn more about how Shopify handles billing for apps, you can check out their help article here:
Shopify App Subscriptions (https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions)
great customer service, an instant chat option with developers makes the app user-friendly.
I use this app to offer my customers a bundling option to save, which overall increases the basket size. Very simple interface and integration. Idiot proof! Works perfect.
Thank you for your review. We'll continue to improve BYOB!