BYOB ‑ Build Your Own Bundles , 56 arvostelua
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After trying multiple bundle apps, BYOB was the only app we found to give us the ability to offer choices on coffee bundles we wanted to offer that works alongside of our subscription app without technical difficulties. Also, Benny helped us with a minor adjustment to the app so visitors could see the running total of all bundle items they chose. Great customer service!
Thanks! Looking forward to seeing more orders from your store! :-)
This app is great! Although it didn't work on my store due to the conflict with another app I have installed, Benny is super great to work with, and I think if your store has fewer products, this app can really help boost sales. I highly recommend this app.
FRAUD! This app doesnt work and they have absolutely no customer support whatsoever. I have to get Shopify support to try and help me contact someone from the app and all they told me was to hire a professional developer to get it working. BUYER BEWARE!
Here's my reply:
1. You installed the app and requested local support. I've replied to you that we couldn't work at your pace since our timezone is different. But you keep submitting multiple tickets every day via Shopify/our helpdesk. I tried to refer you to other alternatives since day 1 and you refused.
I even work on Saturday to assist you, which is not our normal work day. But you keep complaining till Sunday. We cannot work 7 x 24 like Shopify. At least, you should have planned ahead of time instead of sending a last-minute notice to an app developer working together for a few days only.
Please be respectful to other companies not working in your area
If you claim that we offer no customer support, I'm willing to open all of your tickets and our replies to the public. These tickets are passing through Shopify support as well.
2. You asked us to set up the bundle for you, and you don't even bother to provide the bundle name, description, banner image, collections, etc. Please note that we are only an app developer. We do help merchants set up bundles but we are not responsible to manage your store business. We cannot prepare these data because we are not a full-service agency. Honestly, I can't guess what you want
3. You mention that you want the bundle to be live in a day or two. When the bundle is published, the bundle is live. Customers can visit the bundle product in the store. I am not sure why it's not "live". Once again, I asked you what is the meaning of bundle being live and you refuse to tell me what is your meaning of "live".
After my old bundle builder stopped working as well as it used to I was back on the App market. I needed a bundle builder that allowed discounts... these are very hard to find! The set up for this is SO EASY. Benny was on hand for my questions and we are going to work together to get the builder working the best for my website. Great app.
It did exactly what I needed, and when I had an issue because of multiple shipping warehouses they answered quickly and explained the issue. They offered to do some custom fixes but I was able to fix it myself with a simple addition to my shipping details in my shop settings. Awesome service and clear explanations!
I'm so impressed with the functionality of BYOB. It does exactly what I need it to do and fits in seamlessly with the look and feel of our store. Highly recommended.