レビュー (47)

総合評価
4.9
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の2%は4つ星です
  • 評価の2%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
編集日:2024年4月1日

App says it handles Volumetric Weights. Not an accurate statement. There's no actual connection to products for volumetric weights. And I didn't find that out till after I hit the "subscribe" button. Very dissapointed!

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In response to the reply from the developer...
Using metafields is a poor workaround. Other shipping calculator apps in the Shopify app store have the ability to calculate dimensions baked into their app. Yours doesn’t provide that feature. You should have a way to setup dim weights – or not advertise that your app has a volumetric feature.

ExcellentSupply.com
アメリカ合衆国
アプリの使用期間:約14時間
Calcuratesが返信しました 2024年3月31日

Hello! Sorry to hear you haven't figured out how our Volumetric Weight feature works, which caused a bad experience with our app. The feature interacts with Shopify product metafields - in your account you should have synced your store with Calcurates and mapped dimensions with the corresponding metafields. Our app automatically calculates the cart's dim weight based on your product dimensions. Setting them with metafields and using other product CSV import/export apps makes the process quick and easy. This approach works great for all our merchants.

There is also the Smart Packaging feature in our app, which solves dimensional shipping in a different way — it virtually pre-packs the order into available packages in optimal way or based on your own packaging rules.

The subscription is not required for all that while you are on a free trial. We feel sorry it wasn't clear to you. We'd be happy to do a configuration for you for free, please reach us at support@calcurates.com.