Callexa NPS Feedback

Name: Callexa NPS Feedback
Brand: Copexa GmbH
Rating: 5.0 (4 reviews)

Prezzi: Prezzo: gratis
Valutazione: 5,0 (4)
Sviluppatore: Copexa GmbH

callexa.com - Automated NPS surveys for Shopify

Analyze and measure customer sentiment with full automation and customizable survey templates.

Install Callexa to send automated surveys based on the Net Promoter Score* after an order has been shipped. Incoming ratings and comments can be synced back to your Shopify order entries or browsed through our convenient dashboard with statistics and reporting functions. Evaluate your shop, service and product quality, get feedback from your customers and track improvements over time. * "Net Promoter Score" is a service mark of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.

Automated surveys a few days after an order has been shipped.
Collect valuable comments and feedback in a convenient dashboard.
Customer satisfaction statistics based on the proven Net Promoter Score.

Lingue

Tedesco e Inglese

Questa app non è disponibile in Italiano

Funziona con

Zapier, REST-API

Categorie

Sondaggi

Personalizzazione dei moduli

Logica condizionale, Stili personalizzati, Moduli incorporati, Modelli, Multipagina, Pop-up, Modifiche in tempo reale, Programmazione, Multilingua

Tipi di sondaggio

Soddisfazione dei clienti, Net Promoter Score (NPS), Feedback sui prodotti, Post-acquisto

Gestione degli invii

Email, Esportazione di dati, Analisi

Recensioni (4)

Valutazione complessiva

Numero di recensioni per livello

Il 100% delle recensioni ha 5 stelle
4
Il 0% delle recensioni ha 4 stelle
Il 0% delle recensioni ha 3 stelle
Il 0% delle recensioni ha 2 stelle
Il 0% delle recensioni ha 1 stelle

Tutte le recensioni

25 aprile 2019

Install and integration is easy and thorough. I'm on the free plan and it's already full of valuable nuggets. The setup is a breeze and on first use very, very easy to implement and intuitive. Looking forward to tapping this app for all its worth. Thank you!

h2oparts2go.com

Canada

Quasi 4 anni di utilizzo dell’app

18 gennaio 2016

Excellent app. We have been using to request customer's feedback. Easy to configure and use it. MUST HAVE APP

Thanks

Babymac

Regno Unito

Quasi 3 anni di utilizzo dell’app

10 giugno 2019

This app is absolutely amazing! I definetly recommend it to all business owners who look to improve their service, product and get to know their customer thought in detail! The app itself provides great functionality even in the free plan! Therefore I consider it a must have for every online shop! Great Design, easy to configurate and awesome reporting dashboard. Keep up the great work callexa!

So schmeckt Erfolg

Germania

9 mesi di utilizzo dell’app

1 giugno 2020

This application is exactly what we were looking for in a survey app. Initial NPS survey allowing follow up questions. The integration is simple yet well done also with ratings coming back as tags and comments being added right to the respective order. Great app, highly recommended.

Feeser's Direct

Stati Uniti

17 giorni di utilizzo dell’app