Callexa NPS Feedback

Name: Callexa NPS Feedback
Brand: Copexa GmbH
Rating: 5.0 (4 reviews)

価格設定: 価格：無料
評価: 5.0 (4)
開発者: Copexa GmbH

callexa.com - Automated NPS surveys for Shopify

Analyze and measure customer sentiment with full automation and customizable survey templates.

Install Callexa to send automated surveys based on the Net Promoter Score* after an order has been shipped. Incoming ratings and comments can be synced back to your Shopify order entries or browsed through our convenient dashboard with statistics and reporting functions. Evaluate your shop, service and product quality, get feedback from your customers and track improvements over time. * "Net Promoter Score" is a service mark of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.

Automated surveys a few days after an order has been shipped.
Collect valuable comments and feedback in a convenient dashboard.
Customer satisfaction statistics based on the proven Net Promoter Score.

言語

ドイツ語および英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

Zapier, REST-API

カテゴリー

アンケート

フォームのカスタマイズ

条件付きロジック, カスタムスタイル, 埋め込み式フォーム, テンプレート, 複数ページ, ポップアップ, リアルタイム編集, スケジュール, 複数言語

アンケートタイプ

顧客満足度, Net Promoter Score (NPS), 商品フィードバック, 購入後

エントリー管理

メール, データのエクスポート, 分析

レビュー (4)

総合評価

評価レベルごとの件数

評価の100%は5つ星です
4
評価の0%は4つ星です
評価の0%は3つ星です
評価の0%は2つ星です
評価の0%は1つ星です

すべてのレビュー

2019年4月25日

Install and integration is easy and thorough. I'm on the free plan and it's already full of valuable nuggets. The setup is a breeze and on first use very, very easy to implement and intuitive. Looking forward to tapping this app for all its worth. Thank you!

h2oparts2go.com

カナダ

アプリの使用期間：4年弱

2016年1月18日

Excellent app. We have been using to request customer's feedback. Easy to configure and use it. MUST HAVE APP

Thanks

Babymac

イギリス

アプリの使用期間：3年弱

2019年6月10日

This app is absolutely amazing! I definetly recommend it to all business owners who look to improve their service, product and get to know their customer thought in detail! The app itself provides great functionality even in the free plan! Therefore I consider it a must have for every online shop! Great Design, easy to configurate and awesome reporting dashboard. Keep up the great work callexa!

So schmeckt Erfolg

ドイツ

アプリの使用期間：9ヶ月

2020年6月1日

This application is exactly what we were looking for in a survey app. Initial NPS survey allowing follow up questions. The integration is simple yet well done also with ratings coming back as tags and comments being added right to the respective order. Great app, highly recommended.

Feeser's Direct

アメリカ合衆国

アプリの使用期間：17日