Recensioni (41)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
29 agosto 2024

This app has reduced the workload for our CX team and increased customer satisfaction by enabling the customer to cancel their order on their own if needed. I noticed the app included a "void authorization if order cancelled" action but it wasn't available in Flow. The app developer added it to Flow in less than 24 hours so now we're getting other benefits than just cancelling orders.

Thanks for the quick assistance!

Eko Health
Stati Uniti
7 mesi di utilizzo dell’app
7 agosto 2024

Amazing app and very helpful customer service!

Healthy Noodle
Stati Uniti
Circa un mese di utilizzo dell’app
2 luglio 2024

Speedy and helpful customer support

Pole Junkie
Regno Unito
Oltre 2 anni di utilizzo dell’app
30 giugno 2024

It's very wonderful app.
I had a trouble with self-cancel function on Shopify, but this app helped to solve it. I definitely suggest this app to others.

LINE FRIENDS SQUARE
Corea del Sud
4 mesi di utilizzo dell’app
5 giugno 2024

This app has been a big help to both our customers and our team by giving customers the opportunity to cancel their orders in case of an error on their own time. (We have a small customer care team, so giving customers their own tools is a big boost for us.) Easy to set up and adjust — and the owner Axel has been so helpful any time we encounter an issue when updating the app.

Magnetic Me
Stati Uniti
Oltre un anno di utilizzo dell’app
21 giugno 2024

Axel is the man! He's very knowledgeable, helpful, and quick to respond. Additionally, this app is amazing too, with lots of functions and customization.

Crown Home Canada
Canada
1 giorno di utilizzo dell’app
13 settembre 2023

I have used this app for a few years and it is perfect. I did try a few similar cancel apps, but they didnt have the features, and we buggy. This one is flawless and just works. The only thing better than the app is the support from Axel, always really helpful and goes above and beyond to help. if you want the flexibility for customers to manage and cancel their own orders without contacting you, this app is the best in the app store. 5 Stars.

Rug Love
Regno Unito
Oltre 3 anni di utilizzo dell’app
12 marzo 2021

Excellent app that does exactly what I want it to! It's already saved me a handful of emails that I had to answer :) Axel is also super helpful and responsive. He went out of his way to help me, which I really appreciate. 10/10!

Simple & Dainty
Stati Uniti
Oltre 3 anni di utilizzo dell’app
8 maggio 2021

Really a must-have app for such a cool feature, I had an issue with my customers trying to edit or cancel their order. But they never had the option, the instructions were so easy that I did not need the help of any support. Thanks so much Axel for creating this wonderful app. 5 Stars to you.

Fast & Fresh Global LLP
India
Oltre 2 anni di utilizzo dell’app
19 aprile 2021

This is the app that I've been looking for. Easy to use and integrate into my store. I also like that I can modify my cancellation policy by time and by clicking this on or off. Highly recommend to make sure your customers are following your policy and it's clear to them that they have 24 hours, for example, to cancel before the item is shipped.

skopology
Stati Uniti
Oltre 2 anni di utilizzo dell’app