Recensioni (41)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
6 giugno 2024

Axel from support just helped us get set up and was very fast to respond and extremely helpful. They assisted us in some minor personal tweaks. Although we only installed the app today, it appears to fulfill all of our needs.

Build4less
Regno Unito
Circa un'ora di utilizzo dell’app
13 settembre 2023

I have used this app for a few years and it is perfect. I did try a few similar cancel apps, but they didnt have the features, and we buggy. This one is flawless and just works. The only thing better than the app is the support from Axel, always really helpful and goes above and beyond to help. if you want the flexibility for customers to manage and cancel their own orders without contacting you, this app is the best in the app store. 5 Stars.

Rug Love
Regno Unito
Oltre 3 anni di utilizzo dell’app
12 marzo 2021

Excellent app that does exactly what I want it to! It's already saved me a handful of emails that I had to answer :) Axel is also super helpful and responsive. He went out of his way to help me, which I really appreciate. 10/10!

Simple & Dainty
Stati Uniti
Oltre 3 anni di utilizzo dell’app
8 maggio 2021

Really a must-have app for such a cool feature, I had an issue with my customers trying to edit or cancel their order. But they never had the option, the instructions were so easy that I did not need the help of any support. Thanks so much Axel for creating this wonderful app. 5 Stars to you.

Fast & Fresh Global LLP
India
Oltre 2 anni di utilizzo dell’app
19 aprile 2021

This is the app that I've been looking for. Easy to use and integrate into my store. I also like that I can modify my cancellation policy by time and by clicking this on or off. Highly recommend to make sure your customers are following your policy and it's clear to them that they have 24 hours, for example, to cancel before the item is shipped.

skopology
Stati Uniti
Oltre 2 anni di utilizzo dell’app
12 agosto 2022

We used this app to allow customers to edit/cancel orders after purchase. This helped cut down our customer support time; also improve customers' experience tremendously. This app also allows customers to edit/cancel orders from their account page. Axel from the development team has been super responsive and helpful. Even helping us to fix some customized issues when the app clashes with our theme. Definitely recommend this app to whoever needs this function. Great customer experience.

Jolicare
Malaysia
Quasi 2 anni di utilizzo dell’app
27 febbraio 2022

This is an excellent order cancel/edit/reorder app. Had some trouble installing due to leftover code from a prior app. But Axel weeded out the old code and helped me on a Sunday to get everything set up. Thanks for the great support and for a very useful app. The cancel/edit/reorder is a feature that has high value for a successful store. Highly recommended!

ExcellentSupply.com
Stati Uniti
Oltre un anno di utilizzo dell’app
24 febbraio 2022

The best App, it complies with what it offers and if not, it can be modified by support so that it adapts to what you need. The best support I've ever had on Shopify I highly recommend it Pd: Thank you very much for everything Axel Kee :)

Forever 21
Messico
Oltre un anno di utilizzo dell’app
3 maggio 2022

Great app and customer service! Customizable and easy to install and implement. Definitely recommend

Devoción
Stati Uniti
Oltre un anno di utilizzo dell’app
10 agosto 2021

Nice function and support team is very kind and quickly. and I like the design of the app because it's neat.

바이오이펙트 코리아
Corea del Sud
Oltre un anno di utilizzo dell’app