Candy Rack | All‑in‑One Upsell

Candy Rack | All‑in‑One Upsell

Arvostelut (278)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 97 % arvioista on 5 tähteä
  • 2 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
20. syyskuu 2024

Amazing helpdesk. Contacted them yeserday around 5pm and after some detailed testing from their side it was clear there were some adjustments needed. Within the next hours i got contacted by another helpdesk worker with the message that the issue was completely fixed. He also send me some videos for me to see.

I am glad the issue got fixed. (really fast)
I have tested a lot of upsell apps and this one is simply working the best, so i am happy i can continue using it on my webshop.

Beldeur
Alankomaat
7 kuukautta sovelluksen käyttöä
29. elokuu 2024

The support with this app is phenomenal. I have had a ton of questions, and they've looked into every issue I've had with patience and courtesy. The app works as expected.

I was a little disappointed to find out the thank you page upsell is currently unavailable on the new checkout, but they're working on getting this back. I'm currently using a checkout upsell and post purchase upsell and everything is working like it should. The app paid for itself within the first day or two.

BeeLovelyBotanicals
Yhdysvallat
20 päivää sovelluksen käyttöä
1. marraskuu 2024

not enough time for testing

Irrúa Café
Espanja
18 päivää sovelluksen käyttöä
Digismoothie vastasi 21. marraskuu 2024

Hi there,

Thank you for sharing your review.

Shopify charged you for Candy Rack because the app was uninstalled after the 14-day free trial had ended. However, our team promptly issued a refund as soon as you requested it.

If you decide to try Candy Rack again, feel free to contact our support team—they’ll be happy to extend your free trial.

Best regards,
Digismoothie

11. syyskuu 2024

We are happy with this app and top customer support, Alex helped me with some customizations and we are happy with the results

Docking Drawer Canada
Yhdysvallat
8 kuukautta sovelluksen käyttöä
25. lokakuu 2024

awesome app!! support is the most helpful.

Athénaïs Jewels - Adore you
Alankomaat
Vuosi sovelluksen käyttöä
11. marraskuu 2024

I must admit there was a few bumps to make it perfect for our theme, but exceptional customerservice made it a fantastic experience overall! Easy to use when you get the picture and it works so good! :)

Frøken Dianas salonger
Norja
4 päivää sovelluksen käyttöä
26. heinäkuu 2024

Would Recommend:

Working with Digismoothie team (Candy Rack) for about 3 months and they have been very helpful and responsive in working with us on our Upsells.

We had 13k Upsells that were required to add to our site. The CSV upload option with the team really has helped us do what needed to be accomplished in a much more efficient manner; and we appreciate how much you can modify/adjust for design without doing any coding, which is an option and would let you take your customizations even further if you wished.

Customer Service has been quick and responsive, uploads happen overnight for us which works out great and VERY rarely if there is an issue that has occurred during an upload, only takes them about a day to resolve.

Lucia, Christian, Andres and Rein are a few individuals that we have had the pleasure of working with and all have provided excellent customer service.

Thank you to the entire team for your help with our site.

LinesToGo
Kanada
2 kuukautta sovelluksen käyttöä
7. marraskuu 2024

Really great support, tried all the upsell apps on shopify and seriously this is the best.

SmileNAU
Israel
22 päivää sovelluksen käyttöä
29. syyskuu 2024

Absolutely delighted with this app.

I needed an app the did Digital upselling and they did.
I needed an app toshow the upsell either on the product or cart page and they did.
A very easy process setting everything up. Superhelpful team. Cannot recommend hightly enough!!

Highland Hat Blocks
Yhdistynyt kuningaskunta
13 päivää sovelluksen käyttöä
29. elokuu 2024

the customer support is super thanks a lot

Happy Woof Store
Brasilia
Noin kuukausi sovelluksen käyttöä