Candy Rack | All‑in‑One Upsell
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Very helpful especially when there are bugs with your custom theme code. Solved my problem right away.
The app is a no brainer on return on your investment. I received great support from the app developers as well. Thanks!
This app works but NOT for Paypal Express Checkout, which account for about 40% of my store's payment types. They're working on it though, very good customer service
We are wrapping up the two week trial and we are happy with the initial results. We started with just the Shopify Recommendations, and even those were generating some conversions so we decided to dive deeper and target upsells for each specific product. We're looking forward to tracking the results.
www.wodwelder.com
Candy Rack works well with great support, without being huge $$$ like OCU.. and doesn't looks gross like other upsell apps which have a really smarmy dropship store look to them. Which is what drew me to Candy Rack. The customer service offered by Lucia and Tom are top notch. I really appreciated Lucia reaching out at no extra cost offering to help customize Candy Rack to match the colors, fonts, and aesthetics of my store. So Candy Rack blends right in! There was also a small hiccup in the initial functionality of the app when I initially installed it. But Lucia got the team to fix it right away and even offered a credit, which I didn't even expect. Lucia and her team were also able to implement Candy Rack functionality to Add to Carts from the Products list page and Home Page. And would also offer to make sure Candy Rack would work after we updated our theme version. Really highly recommend Candy Rack!
Juan is the best! Very quick to respond and has been able to accommodate all of my requests. The app itself is perfect and reasonably priced too. A+
We have been using Candy Rack for about 8 months now and it has been really great. At first, I was a little hesitant because the price seemed kind of high, but it more than pays for itself every month. We have a lot of products and accessories. The accessories don't move as fast as our main products and Candy Rack helps us increase the overall order value as well as moving some of the slower moving accessories. I have only reached out to their customer service once, but it was a great experience. Santiago got right back to me and was thorough and quick to respond. He even went above and beyond and recommend some changes, which he did on his own. That was fantastic. Overall, I could not be happier.
Really great customer service, goes out of their way to help make it work for you. Highly recommended!
It has been great! I appreciate the help from the staff! They reached out to me through email, offering their assistance to make my upsell better, and I am forever grateful because I would not have known to do this on my own.
It was so easy to install and implement. Customer Support has been amazing and quick to respond. Happy with this App. Already getting great returns just a few days after it was installed.