Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 97% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
30 aprile 2024

Mi state prelevando soldi nonostante io abbia disinstallato l'app

Ciclismo Kompulsivo
Italia
3 mesi di utilizzo dell’app
Digismoothie ha risposto 1 maggio 2024

Hi there,

Thank you for taking the time to share your feedback. We sincerely apologize for the unexpected charge and have promptly issued a refund.

The reason Shopify charged you for using Candy Rack was that the app was uninstalled from your store only after the 14-day free trial had ended. But no worries, our support team is always happy to help with refund requests :)

Don’t hesitate to contact us at support@digismoothie.com or via in-app chat if you need any further assistance with the app.

Best regards,
Digismoothie

Data modifica: 21 marzo 2019

Crashed our themes. Tried contacting them and no reply. So, no support received for us. We looked at Bold instead.

The developer then attempted to bribe us to change the review to 5*. As that didn't work he sent a fraudulent letter impersonating a solicitor, threatening us with legal action.

Please avoid.

Vape and Juice
Regno Unito
1 giorno di utilizzo dell’app
Digismoothie ha risposto 8 marzo 2019

Hi guys,

Thanks much for testing our app and your feedback. We are really sorry about your experience.

I believe we have been in touch and was trying hard to replicate/resolve the issue. We are still ready to do so, but seems like you are ignoring us? 😢

All the best,

Tom

31 gennaio 2024

ALMA & CO.
Egitto
3 giorni di utilizzo dell’app