Candy Rack • All‑in‑One Upsell

Candy Rack • All‑in‑One Upsell

Avaliações (179)

Avaliação geral
5
Pontuação por nível de classificação
  • 99% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
Ainda não há avaliações
7 de dezembro de 2024

Awesome app and really helpful support. Would definitely recommend!

Neumíš parkovat
Chéquia
20 minutos usando a aplicação
11 de outubro de 2024

Fast. Look awesome. Great Support. Love it!

NEXII
Bulgária
Aproximadamente 3 horas usando a aplicação
5 de agosto de 2024

Glecy at Candy Rack is amazing! The application is very simple but i missed some settings and Glecy helped me solve it.

Second store i use RC on. And its worth every cent!

Looney Duck
Suécia
Aproximadamente 13 horas usando a aplicação
28 de maio de 2024

Great customer service!

MobielMarkt
Países Baixos
Aproximadamente 21 horas usando a aplicação
30 de abril de 2024

Mi state prelevando soldi nonostante io abbia disinstallato l'app

Ciclismo Kompulsivo
Itália
3 meses usando a aplicação
Questão respondida por Digismoothie 1 de maio de 2024

Hi there,

Thank you for taking the time to share your feedback. We sincerely apologize for the unexpected charge and have promptly issued a refund.

The reason Shopify charged you for using Candy Rack was that the app was uninstalled from your store only after the 14-day free trial had ended. But no worries, our support team is always happy to help with refund requests :)

Don’t hesitate to contact us at support@digismoothie.com or via in-app chat if you need any further assistance with the app.

Best regards,
Digismoothie

2 de abril de 2024

The App works really well, and the support is amazing. Rein helped me with my problem and she was 10/10.
Thank you again Rein!

DomesticDiva
Estados Unidos
1 dia usando a aplicação
28 de março de 2024

Super top notch costumer service and app!

Otay Baby
Estados Unidos
2 meses usando a aplicação
27 de março de 2024

New to the app so far so good ❤️‍

Beau Byon
Estados Unidos
10 dias usando a aplicação
24 de janeiro de 2024

AMAZING Customer Service! All team members helped with every one oy my problems whether them being big or small.

FinerLove
Estados Unidos
6 dias usando a aplicação
17 de janeiro de 2024

InLynes
Portugal
1 dia usando a aplicação
2 de dezembro de 2023

Best upsell app we found after testing several of them! BEST PART: Customer support was superb!

ShopQueer.co
Estados Unidos
3 dias usando a aplicação
23 de novembro de 2023

This is by far the absolute best app support i have encountered here on shopify. candy rack has truly helped to transformed my store and the team has helped me so so much to customize so many features and worked tirelessly to get things working properly for me. I can not say it enough how amazing this app and support are!

Silk Skin Co.
Estados Unidos
2 meses usando a aplicação
14 de novembro de 2023

Melannie clarified my doubts very well!

Estilo Idea
Reino Unido
10 dias usando a aplicação
3 de outubro de 2023

ArtandBrushes
Itália
Aproximadamente 16 horas usando a aplicação
21 de setembro de 2023

Support is very enthusiastic and great. They guided me for 5 minutes and I had everything set up

Happi Store
Vietname
Aproximadamente 13 horas usando a aplicação
25 de maio de 2023

I have found excellent customer service, in my opinion very important for an app of this type. The app is very intuitive and easy to use.

wildbeautylab.com
Itália
14 dias usando a aplicação
17 de maio de 2023

Great app that is very easy to set up. Also amazing support willing to add customizations and provide fast support.

CrystalScope
Países Baixos
12 dias usando a aplicação
4 de abril de 2023

Great App!
Great Customer Service!
Great Customization!
A few upsells are enough to immediately return the price and go further
Recommended

wavelief
Itália
9 dias usando a aplicação
11 de janeiro de 2023

Amazing customer service and a great add-on to any store looking to upsell in a quick and easy way! :)

STUSH xo
Reino Unido
2 dias usando a aplicação
10 de dezembro de 2022

Really great customer service, goes out of their way to help make it work for you. Highly recommended!

HappyStore
Reino Unido
7 dias usando a aplicação
25 de novembro de 2022

Amazing support, they fixed issue with the billing in few hours. I never had issues with the app in itself and it's amazing!

Kaufen Center
Alemanha
8 dias usando a aplicação
24 de novembro de 2022

Definitely one of the best-upselling apps in terms of functionality and design. They have a great team of developers who are always willing to assist with any design principles and provide critical feedback.

SnufflePaw
Austrália
3 meses usando a aplicação
19 de setembro de 2022

i really like this app, who help to grap so much upsell opportunities, very friendly design, and good customer service.

palmyria
China
5 dias usando a aplicação
12 de julho de 2022

Phenomenal app! I've used many other upsell apps but this one has excellent UI on front and back end. Obviously made by folks who sell!

givegift.club
Canadá
4 dias usando a aplicação
11 de julho de 2022

We're loving the app! It really helped us boost sales. And it doesn't seem to slow down the website much. Thank you guys for good work!

Fulament
Estados Unidos
Aproximadamente 2 anos usando a aplicação
9 de julho de 2022

Incredible app. Have tried MANY upsell apps & this is the winner by far. Support is so helpful and prompt.

Modern Bandit
Austrália
5 meses usando a aplicação
30 de junho de 2022

Great looking and functioning App. The support team was extremely helpful and quick to help make design customizations to the App on my store.

Liv Outside - Bote Board Dealer
Canadá
2 dias usando a aplicação
28 de maio de 2022

Very helpful especially when there are bugs with your custom theme code. Solved my problem right away.

vividsmile
Filipinas
Aproximadamente 2 meses usando a aplicação
7 de abril de 2022

Santiago helped us a lot during the initial setup of the app. Currently we are still spilt testing the Candy Rack & Candy Cart.

Run Comfort
Bélgica
Aproximadamente 2 meses usando a aplicação
25 de março de 2022

Very very helpful staff. Special shoutout to Lucia for your kind help. I had a custom issue and they solved it promptly. Highly Recommended. Been using this app for quite a while and it does drive you extra revenue.

Whiskira
Hong Kong, RAE da China
Mais de 1 ano usando a aplicação
17 de março de 2022

Its the best App for upsells. Better Design options More Upsell ideas and Options
Really nice and fast Support I can recommend that to everybody

BootyGoals
Alemanha
Aproximadamente 4 horas usando a aplicação
Editado a 8 de março de 2022

Candy Rack is a good app, limited customization at the moment but the support cannot be faulted. The support team has went out their way to help me configure the app on my shop. It's definitely worth trying Candy Rack, it has really increased my AOV for my shop and as it's automated it only gets better for less effort! Try Candy Rack now, you won't regret it!

Force of Life
Reino Unido
3 meses usando a aplicação
20 de fevereiro de 2022

I needed help, so I contacted support.
I received a message immediately and was helped immediately.
The employee Tom helped me more than he actually had to do and drew my attention to other errors in my shop and even there I got help. I can really only recommend the app

VIOVERA™
Alemanha
Aproximadamente 2 horas usando a aplicação
27 de janeiro de 2022

Candy Rack alone makes us over $150K+/mo. It's super easy to setup, and their support is extremely helpful. I've used multiple upsell apps and this is easily the best one.

print-your-posts
Estados Unidos
Aproximadamente 1 hora usando a aplicação
26 de janeiro de 2022

Love this app has given me 17 extra conversions in under a month. Very nice app definitely worth the money :)

FidgetSelect
Estados Unidos
18 dias usando a aplicação
13 de janeiro de 2022

Tom was very helpful and responsive when I had some issues running the app with other apps installed. He solved those issues I had within a few minutes! Now the app is fully compatible with my other apps on my website. Wonderful app and service. Highly recommend!

Prime Liquor: Alcohol Delivery Singapore
Singapura
Mais de 1 ano usando a aplicação
10 de janeiro de 2022

Upselling is a big part of an online business, and Candy Rack has shown to be a good tool for doing that. I would really like to make note of the customer service. We have used the app for a while now, and customer service has always provided a solution for anything asked. Even with what may seem like pesky questions they fully explained and resolved any issue we may have had... quickly and happily. If you are looking for an upsell app definitely give this one a go.

PawCreate
Estados Unidos
Quase 2 anos usando a aplicação
29 de dezembro de 2021

Nice customer support, nice features. Very easy to work with. Absolutely pleased with the app, tried a few before and this is definitely the best one!

Bali Cases
Paraguai
25 dias usando a aplicação
Editado a 5 de dezembro de 2021

[Update: The team got back to us shortly after we posted our review, to make sure what makes us leave and see if they can help. This deserves one more star (3 to 4). Good work guys.] The app works well, and it's probably the best integrated pop-up upsell we've tried so far. However, aside from the aesthetics, our upsell doesn't convert any more with this app than it did with the previous (free) app. We would stay with this app if the price was more acceptable. So far, this app has cost us more than the money it brings in. We would really like to see a smaller plan for smaller stores, or even better, "FREE until our upsells cover the cost of the app each month" so that you only pay when it makes you money. Unfortunately, we're going to stop using it and go back to our old free app, which isn't as pretty, but converts just as well.

Idunn
França
15 dias usando a aplicação
20 de outubro de 2021

This app is brilliant to use if you are stuck with products that do not sell well by their own. I was stuck with products for a long time, until I got the idea that it might be clever to offer a "surprise" to a low price in an upselling manner. But how do I do this in a practical way? For me the answer would be Candy Rack! To my delight, this worked well with Candy Rack, so now I am very happy that the products I have been stuck with for a long time are finaly selling. I will also give some extra credits to the awesome customer service.
Very helpfull indeed, and I am for sure going to continue using Candy Rack and optimize my store further as soon as I have sold out the stocks that is my first priority to sell out.

Fandrops.no
Noruega
Aproximadamente 2 meses usando a aplicação
18 de outubro de 2021

Best Upsell app ever. Easy to set up and customer support is superb. I highly recommend Candy rack for anyone who want to increase their AOV

Peachy Pets
Estados Unidos
3 meses usando a aplicação
2 de setembro de 2021

Couldn't be happier with the customer service! Lucia was not only quick to fix my problems but also customized the pop-ups in my store. Great work, thank you!

Nova Galaxy Lamp
Austrália
1 dia usando a aplicação
31 de agosto de 2021

I would give their support 10 stars if Shopify allows. Candy Rack's support is truly excellent. Lucia went above and beyond to offer her expertise on upselling strategies, tweak the look of the upsell pop-up for us and iron out some other issues for us.

Giant Knox City
Austrália
17 dias usando a aplicação
28 de agosto de 2021

This app is extremely powerful if you utilize it correctly. Highly recommended and lightning fast support!

Nectarine
Dinamarca
7 dias usando a aplicação
Editado a 25 de agosto de 2021

The setup of the different upsell options is very easy and yet sophisticated. Possibility to customize the pop-up design is a plus too. The support I received from Lucia by Digismoothie when facing a small issue was excellent, she provided very helpful insights. Truly recommend :)

klaeny
Alemanha
8 meses usando a aplicação
22 de agosto de 2021

I almost never write reviews but I had to for this app. I use both Candy Rack and Candy Cart upsell apps by Digismoothie and it has been the best decision I've made for my store. I've tried so many upsell apps and none compare to this one, the simplicity and usability of it makes it applicable to virtually all stores. Just try the app and watch your average order value increase overnight, a must have app! Incredible support team to top it off.

Gravity Case
Estados Unidos
5 dias usando a aplicação
22 de agosto de 2021

great app with beautiful design and very good support! you can trust me it is the best upsell app on the shopify market.

My Favorite Poster
Alemanha
5 dias usando a aplicação
16 de agosto de 2021

Your support team is so nice and quick, your app is so smooth, no error and conflict with others, I am using this app for some of my stores. Recommended app.

Gifts Holder
Vietname
4 meses usando a aplicação
Editado a 18 de julho de 2021

customer service helps sort all the issues there for I update my review it really is a good app does the job & brings in loads of cash & affordable!

cinnamonbays
Israel
3 meses usando a aplicação
14 de junho de 2021

Perfect Perfect Really Perfect!!!!!!!! This app very easy and very useful!!! very ingenious! Thank you Candy Thank You!

Smartlight Flashlight
Estados Unidos
23 dias usando a aplicação