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Great app and fantastic customer service. Sam was so helpful and and make sure everything is going well from my end
Thank you so much for your feedback. Our customer support team is available 24/7 for you. 😇
Very quick response. Kind offer for additional assistance on the app. Being new to the service this was a refreshing experience.
Thanks a lot. Your review has made our day. 🙂
I've had this app on my Shopify site for a couple years now and I upgraded my Shopify theme and needed some assistance. Kate and Ross were both so helpful, I had the problem fixed in less than an hour. Thanks for a great experience!
Thank you for trusting our app and team. We’re here for you around the clock. 🙂
Great app and support team. Very quick response.
I was testing the app to use but it will not work for us. We can't translate 100% of the email(s).
There was an abandoned cart with an email address but the app didn't send the recovery email also.
4 days and still no progress. Also they are activating the app without info and people receive emails in different language.
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. Our team was actively working on resolving the issue, which required some customization to meet your specific needs. Unfortunately, during this process, the app was uninstalled, and we lost access to your account, which has prevented us from completing the solution.
Our customer support team will reach out to you via email shortly to assist further. Kindly respond to their message or reinstall the app so we can continue working on this for you. We’re committed to resolving this issue and ensuring the app works seamlessly for your store.
Thank you for your patience and understanding.
I’ve been using the Abandoned Cart Recovery app for a while now, and it has been a game changer for my business. Not only does the app work seamlessly to recover lost sales, but the customer support is outstanding. The team is incredibly helpful and responds quickly to any issues or questions I’ve had. They truly go above and beyond to make sure everything runs smoothly. Highly recommend this app for anyone looking to increase their conversion rate and reduce abandoned carts!
Thank you so much for recommending our app! We’re grateful for your feedback. Wishing you all the best. 🙂
Estou gostando muito, do atendimento e rapidez para a minha operação
Muito obrigado 😇
I really like that there is a support team that is ready to help 24/7!
Thank you so much for your feedback. Our customer support team is available 24/7 for you. 🙏🏻
Excellent support and very friendly service. Kate, who assisted me, was incredibly helpful and made the entire process smooth and pleasant. Highly recommend!
Betty, super gentile e molto disponibile! ha risolto il mio problema in 5 minuti!