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A great idea and easy to use app! We did have an issue with one order on our site not being transmitted to our partner, but we're working to get that sorted!
Hi Kinzingo, I'm really glad we were able to sort out the issue with that order and I'm looking forward to the growth of your brand in the Carro network! :)
We recently started working with Carro and are really impressed. The customer service/support team is exceptional - very responsive and proactive with onboarding partner brands. Looking forward to selling a wide variety of non-alcoholic products on our site. Highly recommend this easy-to-use app!
Thanks so much for the review! We're so excited that we get to support your growing non-alcoholic marketplace. :)
My experience of on-boarding with Carro was excellent. Navigating through setting up the app on Shopify, choosing products from other retailers to feature on my website, reaching out to Influencers, and speaking with a rep on Google Meets to answer more detailed questions was seamless. Carro is professional and is setting the standard for a new way of doing business - through Collaboration.
WOW! Thank you so much for such a great review! We're so happy you've had an amazing experience using Carro, and we can't wait to see more collaborations you form while using our platform. :)
They show list of my friends i know personally and who are not influencers but selling their services. I suppose to connect to my own friends? It's not clear how this app supposes to work. Plus, influencers doesn't bring sales, people follow them for freebies.
Hello,
We've reached out multiple times to try and help here. Your store may not have enough sales/subscribers for Carro to discover new influencers. We're here to help in anyway that you need. Please do not hesitate to reach out.
We'd love for you to try our new Brand Partnerships feature where you can use Carro as a Cross-Store Sales Channel!
Sincerely,
Jason
We have been testing Carro's new retail partnerships feature. There have been some learning curves, but we can say Carro has been all over every bug and issue and working hard to correct as fast as possible. Appreciate the high-touch, thoughtful support and innovative approach to partnerships.
Thanks type:A team! We love working with you :).
Carro is perfect for discovering influencers, we found so many influencers that were already customers! Their customer service is also really quick to help with any questions.
Thank you so much for the kind words, we're glad we could make it easy to discover the best influencers for your store! :)
The app does not have a huge selection of influencers when it comes to small businesses but Carro is currently working on this. Good customer service. I can't wait to see how the app develops in the future.
Thank you! Means a lot to us. We can't wait to help small businesses get connected with more influencers.
Here is what I like: as far as I know this is the only app that will push both orders AND payment between Shopify stores, as well as keep the products synced. (you need to make a special request to KEEP it synced after the initial import. Unfort for us, the rate is a bit high ($50/mo) given limited functionality. The free "intro" is not really usable, as you can't control who sells your product or receive shipping fees or stop them from placing international orders. For the paid plan $50, you can only set one shipping fee for all items. Also to bring your drop-shippers over here, you'll have to convince them to pay $50/mo. as well. So, potentially a really good powerful tool, but the hurdle to onboarding is high if you and your partners are small. You'll need to only offer products that all have the same shipping fee, or you can work shipping into the discount you offer, and tell the sellers they can keep the shipping. The optics of taking them down from 30% margin to 15% margin AND paying for this app aren't great tho. We have tried and failed to convince them, lol.
As the dev's point out you could always refuse international orders but that's a bit laughable: putting the burden on the warehouse team to somehow decipher if it came from Carro, and block it then relay that to the retailer. So, a great step in the right direction, if you can come up with work arounds for these issues.
Hey there,
Thanks for providing your feedback, I'd love to clarify our pricing and features as there appears to be a misunderstanding.
Also, thanks for keeping Carro installed, we love having Yogo in our network as a supplier!
There are actually no required subscription costs for suppliers in our network, and starting this upcoming week, suppliers will be able to access all features for $0 a month.
In regards to international orders, you can ask each of your retail partners to block international orders for your products. We understand that this manual component isn't ideal, so we're actively working on an automated solution.
In respect of bringing partners to Carro, each new retailer is provided a 60-day free trial, which we feel is more than enough time to begin generating at least $50 a month (typically this is just one or two sales total).
Hopefully, this clears up the confusion, but don't hesitate to reach out to me directly if you need further assistance!
Sincerely,
David Rice
Customer Success Lead
Was extremely disappointing. I had high expectations for the app, but unfortunately, it did not meet my expectations.
Hi there,
First off, thanks for keeping Carro installed and for giving us a chance to help you through the issues you're experiencing.
I've already tried calling you, and I sent you an email to provide further assistance.
Please get back to me so we can help make Carro a great solution for your store
Sincerely,
David
looks amazing thank you for making such a nice app. the images are great and make it easy to understand
Thank you for the kind review and for using Carro :)