Algemene beoordeling
Cijfers per recensieniveau
  • 94% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
30 september 2023

Great customer support!

Ongeveer een maand gebruiken de app
15 juni 2023

The app works great. The developers were able to help me pretty fast with the small issues that I had!

3 maanden gebruiken de app
12 januari 2023

i am trying out the app and had a small issue customizing to fit my store. i requested help from the app support. i got an immediate response from Shahar and after i provided the necessary information my problem was resolved within a matter of minutes. If only all tech support was as quick and effective! Thank you guys

Verenigd Koninkrijk
6 maanden gebruiken de app
8 mei 2023

Amazing app, working smoothly and helping me to skip the cart. I needed some help with the app configuration and jumped to the chat and to my surprise, someone instantly helped me and fixed the issue with my theme that was not working fine with the skip cart feature.
Definitely recommend!

OneClick Hub
19 dagen gebruiken de app
21 mei 2023

Very Good App, i had a problem on my theme and they solve in seconds, Shafar made it ( support ), i really recommend.

Verenigd Koninkrijk
3 maanden gebruiken de app
6 januari 2023

Super fast response times and made my life a lot easier.

They helped me reduce load times and improve my customer experience

They were absolutely wonderful

Verenigde Staten
4 maanden gebruiken de app
1 februari 2023

Shahar and Poof are incredibly supportive and attentive, I dont' think I've ever been taken care of at such length and so directly for a product that costs such a reasonable amount. The product works as advertised but Shahar helped me customize it a bit to my own store's needs. Really really impressed. 10 stars.

6 dagen gebruiken de app
7 juni 2023

Work as expected! Prompt responses, quick tweaks. Highly recommend the Shopify plugin developer. 5 stars!

Korea Crate
Ongeveer 10 uur gebruiken de app
15 februari 2023

After 5-7 days my shopping cart icon dissapeared and nobody could buy anything for 10 hours.

Lost around 800€ in revenue. Thank you !

18 dagen gebruiken de app
Effective Apps heeft geantwoord 15 februari 2023

Hi there,
Thank you very much for your review. Reviews such as yours help us improve the app for the sake of our merchants.

One of Poof's functionalities is the "Hide Cart" - a feature that is designed to send customers directly to checkout after they add a product to the cart. That feature is also hiding the cart in order to prevent visitors from accessing it.

I've noticed that you had the "Hide Cart" feature turned on - which is probably the reason why your shopping cart icon was disappeared. That feature can be controlled from the app's dashboard.

I just wish you'd contacted us about your concern as we are highly available in both email and chat and we would have helped you immediately :-)

I tried to reach out to you privately via email but never heard back.

Thanks again and have a great rest of your day!

12 januari 2021

Super easy to use, was having a hard time trying to edit the code on my own. Such a time saver and simplifies the cart screen!

Not Delilah
Verenigde Staten
Ongeveer 2 jaar gebruiken de app