Valutazione complessiva
4,1
Numero di recensioni per livello
  • Il 75% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 17% delle recensioni ha 1 stelle
4 ottobre 2017

The first attempt at migration from 3dCart left us without product images and they imported abandoned carts as paid orders. I contacted support. It was days before they had a fix. Then they still had abandoned carts coming in as paid. Again I contacted them. It was over a week before they attempted again. We had almost 30,000 orders to import. The multiple attempts ended up creating duplicate orders. So now we have over 90,000 orders in the system, many of which are duplicate and triplicate orders. Each time they say they have to figure out what happened and try again. I expected for over $400 they could get this done. I was quoted a 10 hr migration. It has been over 3 weeks now and we still do not have a proper migration and we will have to hire another company.

Oh, and not all customers ever imported and the ones that did, their passwords did not work. Many had to create new accounts. Luckily Shopify's system is smart enough to match customer accounts with orders based on the email address used.

I do not recommend dealing with them. They clearly do not know what they are doing when it comes to a larger store with hundreds of item, thousands of customers and tens of thousands of orders.

Rcsblanks
Stati Uniti
28 giorni di utilizzo dell’app
3 gennaio 2020

This app has worked great to migrate my shop from Volusion to Shopify! It has saved me so much time by not having to move all of the content manually.

Professor Toto
Stati Uniti
27 giorni di utilizzo dell’app
11 gennaio 2019

I used this app to migrate from Yahoo Stores over to Shopify and it worked great! I also needed some customizations and customer support was able to complete all of those requirements without a problem. I have migrated other sites using them in the past and have always had a great experience. I'll continue using them in the future.

Nautical Decor and Gifts
Stati Uniti
26 giorni di utilizzo dell’app
7 gennaio 2019

We used the app to switch from BigCommerce and it made the process 1000x easier. We had a lot of data to move over so it took 3 days to complete, but everything worked flawlessly. We will definitely use this app again if we need to migrate another one of our websites and we wouldn't hesitate to recommend the app to anyone.

Lucy Avenue
Stati Uniti
26 giorni di utilizzo dell’app
7 maggio 2016

This app helped us migrate over from Volusion to Shopify, relatively without issue. Obviously some things didn't come over perfectly (i.e. not all categories were turned into collections), but that's to be expected when making such a major switch. Will certainly use this app again if the need arises, but I doubt it because Shopify is 10 million times better than Volusion

The Vault Charleston
Stati Uniti
25 giorni di utilizzo dell’app
14 febbraio 2018

I needed to import less than 40 products but was given an error that my host had blocked their IP address. They then said I would need a custom migration which which start at $299.,,

Craftyanne
Stati Uniti
24 giorni di utilizzo dell’app
7 maggio 2020

Absolutely Awful,

Used this service to minimize my migration work for a Wix store, Migration was painful and required support. This was a fresh Shopify store with no other Apps installed. Then every previous customer emailed a re-confirmation email. Car2Cart store took no responsibility (I didn't email them!) and was incredibly unhelpful, offered no refund. This created twice the amount of work I was trying to avoid.

But I've been offered %50 off the next time I need my workflow ruined...

Civil Liberties Bottled Offerings
Canada
23 giorni di utilizzo dell’app
Cart2Cart ha risposto 8 maggio 2020

Hello,
Please, accept out sincere apologies regarding your unpleasant experience with Cart2Cart Store Migration App. We'll do our best to offer you an optimal way of resolving the problem. Feel free to contact us any time.

Regards,
Cart2Cart Team

10 febbraio 2019

Super Seamless App! PLUS awesome customer / tech support (from Nate) - I HIGHLY RECOMMEND and will be using on all our store migrations - If I could give 6 STARS I would!

Force Wear HQ
Regno Unito
21 giorni di utilizzo dell’app
7 febbraio 2019

Poor. The estimate for the migration was 31 hours, we have just over 11,000 products and 10,800 customer files and it took 8 DAYS!!! We were given excuse after excuse for the delays like we were 'Trial' customers, which we were NOT, we were paid, blaming Shopify for limiting the API connections, which Shopify stated they don't, MULTIPLE TIMES but finally done. We also have many items incomplete that we are correcting. We did take the insurance for the re-migration but can't wait another 8 days, we are still working to reconstruct the ones with missing information which has pushed back our re-opening of the site by 3 weeks. They need to get their stuff together and give accurate time estimates. Also, their support sucks, if you email them they 'normally' respond in 24 or more hours. Buyer Beware!

HATNPATCH
Stati Uniti
21 giorni di utilizzo dell’app
7 febbraio 2018

Completely ruined our non-migrated data. Most of our pages and collection were completely deleted despite indicating to not migrate them. Don't use.

Offer Space
Stati Uniti
21 giorni di utilizzo dell’app