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TERRIBLE CUSTOMER SERVICE!
The app had bugs and did not migrate correctly, when I asked for help it took them ages to reply. Re-migration of course costs as well and could not fix the error. I ended up not being able to ask for a refund because it is NOT REFUNDABLE.
DO NOT USE THIS APP! BEWARE!
Used this to migrate from Volusion to Shopify. It did a good job of migrating all of my products. Migrating previous orders and customers was a little less successful. When I contacted customer service, I would have had to give them login info and passwords for both my target and source stores. Which I didn't feel comfortable doing. I would have rather them looked at my CSV files.
If you have a lot of products and photos it is most likely worth the price.
Thanks for sharing your opinion! We totally understand your concern about providing store access details. Unfortunately, there is no other way to fix the issue in your new Shopify store.
We take every measure to ensure total security for our customers' sensitive info, details are here: https://www.shopping-cart-migration.com/security-policy-2
Best regards,
Cart2Cart Team
I have had nothing but trouble with my attempted migration from Volusion to Shopify. I have spent the last week, waiting for live chat to tell me one thing only to have email support tell me something else. I realize they are based in Ukraine but even working on their time schedule they were not able to get my categories transferred over. Not working was one thing but support is all over the place I had to tell the same story over and over and it seemed like they had no idea what was going on half the time. I will be requesting a full refund for filing a chargeback, because of this service being so slow and not working my migration is a week behind.
Customer service was helpful, Easy process, had to wait a little long for migration to work but overall very helpful
Great app and great customer service. Easily able to transfer data from one store to another seamlessly.
this app is very useful and is quite easy to migrate products from magento to shopify .i prefer this service for my next migration.
moving from yahoo, so far so good! help by chat and moving along and importing now the products and data
I had a great experience with Oleksander and the team. They answered my questions promptly and without hesitation. I'd certainly use them again.
The migration was flawless and with no errors. I had multiple correspondences between me and their team (customer support, technical support, etc.) and they were very helpful in assisting me. I needed a custom migration and they set it up for me in less than 24 hours. Overall very satisfied with their service and I cannot recommend them enough.
Love the customer service I have been provided. They were with me every step of the way. I had a million questions and they never hesitated.