Cart2Cart Store Migration App , 239 avaliações

TERRIBLE!

I needed to just remigrate the same files over i already paid for, they wanted me to pay again.

After tirelessly telling them it is the same files they still wanted money. So i paid. They remigrated and i specifically chose "DO NOT DELETE DATA" and they deleted ALL data from my store, CMS pages, products, etc...

What a terrible experience, hours and hours and hours of time lost.

The transition from Big Commerce to Shopify was made easy with the Cart2Cart App. I was able to transfer my customer data, previous orders and discount codes with no problem. The process was quick and easy and the optional insurance for re-migration in the event of an error is a great feature. I really appreciate how much this app has helped me. www.bootblack.com.au

NEVER would I use this again. I give one star just because their pre purchase sales ability is very good! There is so much work to do after they HAVE YOU do the migration. Customer service was delayed emails, and the time I made a lady speak to me and struggled to understand her, it was no help. They wanted MORE money, and it took everything over in a jumbled mess.

Still 0 Star.
The migration service is poor.
I'm try the full migration but I just lost my time. the synchronization sistem is too much Bad
And Now I just need my Refund by my add fund but they don't give it to me.

UPDATE
They starting refund process AFTER 2 WEEKS. And they is SO ANOING because I’m just want my Refund and they still saying many times

“ We will be able to add $50 to your Cart2Cart account, if you change the review in Shopify. It is very important for us.”

Really they Don't care about CUSTOMERS and a GOOD Quality Service.

I contacted Cart2Cart's help desk (direct chat) and had my questions answered very quickly and very politely. I feel much more confident now with my decision to use Cart2Cart to do the data migration from my existing website to Shopify. I was recommended to Cart2Cart for Shopify Migration by a trusted friend and I will definitely recommend them also to anyone looking to migrate. Moving website providers has been a source of stress for me and at least this is one less thing to worry about.

We have used Cart2Cart for many sites now and the process is always pretty smooth. As with any migration, certain data is not migrated, etc., but we do our homework and the staff at C2C tried to educate us beforehand as well. No scaling issues on sites with 500 orders to 50000 orders. Will use it again and Oleksander provides excellent and quick support.

The first attempt at migration from 3dCart left us without product images and they imported abandoned carts as paid orders. I contacted support. It was days before they had a fix. Then they still had abandoned carts coming in as paid. Again I contacted them. It was over a week before they attempted again. We had almost 30,000 orders to import. The multiple attempts ended up creating duplicate orders. So now we have over 90,000 orders in the system, many of which are duplicate and triplicate orders. Each time they say they have to figure out what happened and try again. I expected for over $400 they could get this done. I was quoted a 10 hr migration. It has been over 3 weeks now and we still do not have a proper migration and we will have to hire another company.

Oh, and not all customers ever imported and the ones that did, their passwords did not work. Many had to create new accounts. Luckily Shopify's system is smart enough to match customer accounts with orders based on the email address used.

I do not recommend dealing with them. They clearly do not know what they are doing when it comes to a larger store with hundreds of item, thousands of customers and tens of thousands of orders.

This app has worked great to migrate my shop from Volusion to Shopify! It has saved me so much time by not having to move all of the content manually.

I used this app to migrate from Yahoo Stores over to Shopify and it worked great! I also needed some customizations and customer support was able to complete all of those requirements without a problem. I have migrated other sites using them in the past and have always had a great experience. I'll continue using them in the future.

We used the app to switch from BigCommerce and it made the process 1000x easier. We had a lot of data to move over so it took 3 days to complete, but everything worked flawlessly. We will definitely use this app again if we need to migrate another one of our websites and we wouldn't hesitate to recommend the app to anyone.