CartBot: Gift with purchase
Täyttää korkeimmat laatustandardimme tehokkuuden, ulkoasun ja integroinnin osalta. Lisätietoja: Avautuu uudessa ikkunassa
Arvostelut (452)
Tarkenna
-
Luokituksen mukaan
App can be tricky to make work the way you want it to. I could get past that if it wasn't for the slow support.
Unlike almost all other apps I've used on Shopify, they only have support via email - not chat.
That could be okay, but the email responses are very slow, especially considering that issues with this app can impact conversion rate and shopper experience quite significantly.
We are currently working with the merchant on resolving this. If anyone else has an issue with the app, just send us an email to support@cart-bot.net so we can help you out :)
This is a really good tool I use it to combine a subscription product with Hardware. Yes I could replace the add to cart button with a custom coded add to cart but I had issues as we have product variants and I wanted the native variant selection shopify products has to work. This solved the issue. In use on 3 of my sites, support interaction has been great. They solved an issue with a Free Gifts I wanted to add dependant on cart value, they sorted the issue straight away. Definitely a positive review.
Thank you so much for your review :) It is great to hear that you like the app and our support team :)
Working with you is a pleasure :)
Cartbot app team
Great app, it works as described, we have been using it for years now.
We were super frustrated with their min/max product issue earlier - it wasn't adding gifts based on quantities which led to a lot of complaints.
After speaking with Marko & Peter, they diagnosed the issue and fixed it, it is now working as intended.
Just like any other user, at the end of the day we just want a prompt solution to our problem, and the team delivered it.
Hi,
To anyone reading this, we are working with the merchant on resolving the issue in their shop. If anyone else experiences any issues with their bots, just send us an email to support@cart-bot.net
@LadyBossFoodie, we are waiting for your promotion to end so we can resolve this issue in your shop. Please let us know when you are ready by sending us an email to support@cart-bot.net
Thanks,
Cartbot app team
great app and very simple to use.
Does great at Buy One Get One on a free plan... Will be a staple in my store!
Poor app! Does not work efficiently!
Very temprimenal...
Hi,
We have just sent you an email about this, so we can check the issue in your shop and resolve it :)
Can you please check if you received any email from support@cart-bot.net and get back to us so we can resolve this for you?
Thanks,
Cartbot support team
Great app so far, does the job, and fast customer support.
easy to set up and helped us quickly add a free item to holiday orders
Works great and got really quick support when needed! Very happy!