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I had an exceptional experience with this app. Not only is it extremely easy to use, but it also offers outstanding customer service. Every feature of the app is intuitive and designed to simplify the user's life. Additionally, when I needed assistance, the customer support team was incredibly quick and competent in resolving my issue. Their availability and professionalism truly impressed me. In summary, I can confidently say that this app deserves a 10/10 in every aspect: ease of use and impeccable customer service. I highly recommend it to anyone looking for a reliable and high-quality application.
The app is amazing! Easy to use and it has all the features I need to personalize the product. The best part is that the app is free. Thanks for the app.
I reported a big bug in the app, and the live chat support telling me if I'm in rush, I should install another app :D lol
Dear Love Doll Store Owner,
We're sorry to hear that your experience with our app wasn't satisfactory. We understand your concerns and would like to provide clarity on how our app operates:
Our app streamlines the customization process by integrating custom details seamlessly into the main product. Here's how it works:
- No Additional Charge: If there are no extra charges for custom options, our app simply incorporates the details into the main product and adds them to the cart.
- With Additional Charges: For custom options that incur an extra cost, our app creates "Personalization Price" product variants, consolidating all additional charges within a single product. This prevents clutter in your store and simplifies management.
Regarding the cart items:
- If the main product is removed from the cart, the associated "Personalization Price" product is also removed.
- Similarly, any changes in product quantity are handled seamlessly.
We're not encountering a bug; instead, this approach conforms to industry standards.
We have sent you an emails with further details, and looking forward to hearing back from you. Please feel free to reach out with any further issues, queries, or questions at support@cartifylabs.com. We're here to assist you and provide any necessary help.
Best Regards,
Cartify Labs
Great app and great chat support. The price add-on was not working on my product page but customer service helped me solve this issue. The price add-on feature helps me manage costs. Highly recommended.
J'ai passé des heures à chercher une app avec les fonctionnalités présentes ici. C'est la meilleure à ce prix là. Je ne comprend pas comment elle peut avoir si peu d'avis?