Cartlytics

Cartlytics

レビュー (29)

総合評価
4.8
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の3%は2つ星です
  • 評価の0%は1つ星です
2026年2月25日

It was working very well and I loved the insights it provided. I sought to get some support and tried reaching out and have not heard back. The app stopped working and just says cartlytics.poinz.xyz sent an invalid response.

Stag Pack
アメリカ合衆国
アプリの使用期間:11ヶ月
Poinzが返信しました 2026年2月25日

Hi there,

We want to clarify that we’ve been actively trying to reach you. We sent emails on February 10th, February 12th, and again just 1 hour ago. We also attempted to contact you through the contact form on your website.

Unfortunately, we haven’t received any response from you.

We’d really like to help resolve your issue. Please check your spam/junk folder for our emails.

We’re here and ready to help!

Best,
The Cartlytics Team​​​​​​​​​​​​​​​​

編集日:2025年11月24日

Oliver has been wonderful! He reached out when he noticed I'd cancelled my subscription (due to my previous trial not showing the specific data I was looking for) to let me know they'd improved on this since.

Very grateful for him looking out for us and can't wait to see the new features!

PrepMates
オーストラリア
アプリの使用期間:2ヶ月
Poinzが返信しました 2025年11月24日

Thank you so much for the kind words. We're thrilled to hear you're excited about the improvements. Your feedback has been incredibly valuable in helping us make the app better. Looking forward to continuing to support your business!

2025年12月10日

A must have app to read your carts activities

LITTLE CARROT
インド
アプリの使用期間:2ヶ月
2025年11月1日

Très simple d'utilisation et parfait pour analyser les paniers abandonnés. Parfait !

tout-fleuri.com
フランス
アプリの使用期間:約2ヶ月
Poinzが返信しました 2025年11月2日

Thank you so much for taking the time to leave this review and for all your kind words 💖

2025年10月9日

Having all this information is super helpful! Super clever app, Highly recommend if you are trying to understand what products are getting more attention but still not converting, so you can take action improving the ux.

ARDE
スペイン
アプリの使用期間:1日
2025年1月31日

Great little app. Lets me know exactly what people are adding to their carts, even if they don’t checkout. Also a lot of other useful analytics.

Architecture In Music
オーストラリア
アプリの使用期間:5日
Poinzが返信しました 2025年2月3日

Thank you so much for your review! We truly appreciate it. If you ever have any suggestions or need assistance, feel free to reach out!

2025年11月4日

They are great in terms of Support and understanding for sellers need

Alankrent Luxe
インド
アプリの使用期間:約1ヶ月
Poinzが返信しました 2025年11月5日

Thanks so much for this! We're always here to support you and make sure Cartlytics works perfectly for your needs. Really appreciate you sharing your experience

2025年7月31日

So far I like it. The only thing I don't really like is that it adds in person sales as orders. I wanted to see what was added to the online carts but we also have a brick and mortar store front. I was hoping the "order" count would just be for online sales. Especially since it only has the "add to cart" as online carts and not the POS app. It also doesn't seem to be completely accurate when people take things out of carts (I created my own cart and it only showed I took one item out instead of all 3 that I did.) But as far as adding to cart, it seems to be accurate.

Be The Village
アメリカ合衆国
アプリの使用期間:1日
Poinzが返信しました 2025年8月10日

Thank you for your feedback! We tried reaching out to you but haven't heard back yet.

The cart tracking issue occurred because your cart was created before installing our app, so it couldn't track the original items. This won't affect any future carts, all new carts will track removals accurately.
Regarding the order count we have already made changes to only include online orders, excluding POS orders.

Please reach out if you need any assistance. Thanks for using our app!

2025年7月27日

Good app overall, sometimes its iffy with accuracy but overall its great info!

Sword and Stone Hobbies
アメリカ合衆国
アプリの使用期間:3ヶ月
2025年3月23日

This is a fantastic app, and great support when we asked questions about certain things.

TradingCardsMarketplace.com
アメリカ合衆国
アプリの使用期間:11日
Poinzが返信しました 2025年3月25日

Thank you so much for your kind words! Your feedback means a lot to us and motivates our team to keep improving. Feel free to reach out to us again in the future!