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Perfect App to recover abandoned carts with multicanal. Very good support, they contact you to do the first setup
Used to work before. New layout seems nice, but I wasn't able to connect my Shopify store anymore, can't connect to Facebook page, got some API error when creating coupon.
Used to be good before the last update
I Love Carts Guru. This is the absolute best app. It helped us make more money every month by capturing hundreds of lost shopping carts. Great customer service, and super easy to install. Thanks Guys.
great app works as advertised just tweak some of the settings and you are good to go! Definitely recommend
IF YOU ARE LOOKING FOR A GREAT APP, THIS IS IT! INCREASES SALES AND MAKES BUSINESS EASY. DEF RECOMMEND.
Helping our customers save time and increase their sales makes us SO happy! Thanks so much for the review.
messed up my facebook pixel replacement. though i contacted them they blamed facebook itself. and then i contacted w facebook and shopify support. and they asserted that it happens coz of multiple pixel firing coz of placement. shopify reconnected me and this app support team again.. and i never heard back from them.. this app gave only headache and waste of time
Hello Moon & Back,
we are sorry about this; we would certainly not want any of our customers to have bad experiences from using our platform. We are investigating to see whether we can fix the issue. As our app is removed so we should no longer have any impact on your website, however we still see two different pixels.
We noticed that the IDs used on the second pixel is not one of the IDs that we normally use. Having two pixels is not supposed to be a problem, it might be an issue with the set-up of one of the pixels.
Give us few days more to keep looking into this issue. We will reach out to you at the soonest!
not working (SMS)
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I used this app to help me create more touchpints for recovering abandoned carts. It covers all of the best channels in one app. I got set up within about 20 minutes and was ready to go!
THIS APP DID NOT WORK FOR US. WE DO REGRET USING IT - WE DID FOR THE LONGEST TIME BUT WERE TOO BUSY TO START ALL OVER AGAIN WITH A MUCH BETTER CHOICE with OTHERs AND THEY'RE SO MANY..
We used this app for 3 or more years, now as we are shopping around, we can safely say: the app has TONS OF BUGS and tons of technical issues and very poor customer service, till the last day, we kept following up on emails about technical issues we had, too much headache, they tell you "clear your cache", "your computers are old" or "not strong enough" - what a joke. One whole campaign just disappeared. HOW IS THIS EVEN POSSIBLE?!! They just suggested removing emails, which they did, we don't know what they removed and we never got this resolved. We CANNOT PUT A PRICE TAG ON HOW MUCH MONEY WE LOST over the years, we had to rewrite 100+ email templates and so many campaigns TWICE! in 3 years. We were asked to pay 4 times more, just because we complained about so many non-stop technical defects we faced - they said, "so we can serve you better" we need to charge you 4 times more. For us, it was not worth paying more and were very happy to close our account. We now starting with a much better application, costs less, more established and better customer service. We would not use this app even if we're getting paid to use it. For us we believe, THE LONGER we stayed as a business the worse it got, as if we were digging our own graves. LOOK AROUND, DO YOUR homework and make a decision for today and for tomorrow.
great app very useful so far im already noticing a difference in conversions i hope to continue to see growth