Releasit COD Fee & Partial Pay
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Well-designed and functional app, but the customer service is disappointing. I simply asked if there was a particular feature available. After the first response from customer service, which included a video tutorial, I found that the change had already been made to my shop without my permission. After asking for everything to be put back the way it was, the main setting was not enabled, causing me damage. Fortunately, only one customer made a purchase without adding cash on delivery! Be careful!
We’re deeply sorry for what happened and understand how frustrating this must have been. This situation should not have occurred, and we take full responsibility for it. We’re reviewing our internal processes to ensure this doesn’t happen again and truly appreciate your understanding as we work to improve.
The customer service is terrible, the app has problems when it needs to calculate VAT costs, I don't recommend it
The app itself is very useful and does what it’s supposed to.
Whenever an issue comes up, the support team is quick to respond and genuinely tries to help find a solution. Overall a solid app with good customer support.
Comoda e facile da usare, mai avuto problemi.
molto disponibili e risolutivi. BRAVI
I am using this app for 2 years now, it s great when i do pre sales, also the team is responding very fast and help with everything
I’ve been using this app since I launched my store, and I can’t speak highly enough of their support team! They tackle any issues I have in no time, making my experience smooth and hassle-free.
Great app, and great support always available.
Great app. and no hiccups since we are using it (more than a year)!
Excellent service. They helped me fix my issue and stayed with me on chat throughout.