Webplanex: Cashback Wallet

Webplanex: Cashback Wallet

レビュー (117)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の4%は1つ星です
2024年6月21日

User-friendly and reliable, I have been using it for a considerable time now.

LORDLY
インド
アプリの使用期間:2日
2024年7月18日

Easy to use and supportive staff influenced me to use this app. I am also using GST Billing app of this developer. I always get support timely when i need and this is most important for me to manage my operation.

KSV MART
インド
アプリの使用期間:9分
2024年8月1日

Technical support team is very helpful and high experience. They help and support us too much. Thanks

Legend Shopping
イギリス
アプリの使用期間:20分
2024年6月28日

I wanted to express my sincere appreciation for the exceptional support we've received from your team. Your efforts have truly enhanced our experience with the platform.

Using the wallet feature has been particularly beneficial for us in boosting sales and improving user engagement. Its ease of use and effectiveness have exceeded our expectations.

Based on our positive experience, I would highly recommend WebPlanex to others looking to streamline operations and drive growth.

Thank you once again for your continued support and for providing such a user-friendly and effective platform.

Softsens Baby India
インド
アプリの使用期間:16分
2024年5月10日

Amazing app!!! Great service given by the team. Easily accessible on all the queries raised to them. Highly recommended!!!!

Cosset Gifts
インド
アプリの使用期間:4ヶ月
2024年10月4日

Good App and Easy to use.

Jaibros
インド
アプリの使用期間:10分
2024年9月25日

Really good and worth it product by web planex

J.L.HOME DECOR
インド
アプリの使用期間:1分
2024年7月24日

Lorsque j'ai installé cette application, je n'y comprenais rien. Je l'ai donc désinstallé et, surprise, je reçois 3 messages WhatsApp sur plusieurs jours, ce qui est hyper flippant et impoli, et j'ai donc répondu à l'un des 3 numéros d'arrêter de me contacter et de supprimer mes informations. J'avais également reçu des mails que je supprimais directement. Plus récemment, j'ai reçu un mail de pishing, une pâle copie du support Shopify m'indiquant une violation des règles Shopify et la trouvaille d' ''erreurs critiques sur mon site pouvant engendrer la fermeture de celui-ci sous 3 jours". Celà ne m'étais jamais arrivée auparavant. Après avoir contacté le VRAI support Shopify celui-ci m'a indiqué ne jamais m'avoir contacté et qu'il s'agissait de pishing. Ils m'ont confirmé que celà pouvait venir d'applications tierces. Je suspecte donc énormément la vôtre car vous n'avez pas hésité à utiliser mes informations personnelles à plusieurs reprises et de manière déplacée. Je déconseille fortement cette application qui revend sûrement vos informations.

Skyfall
フランス
アプリの使用期間:2日
2024年5月10日

Good support from Team of webplanex and this app is easy to use to boost more sales Using wallet feature, Liked it and highly recommended!

GetZget
インド
アプリの使用期間:3ヶ月
編集日:2024年5月24日

***BEWARE***
I got this app thinking it is a good pricing. Since day one I have been pushed to leave them a 5-star review. I knew something was not right.

They have this policy where you cannot change your plan for a month.
1. This makes no sense.
2. Even after a month when I am trying to downgrade it won't let me.

When you ask them why is this happening since I am on the hook to AGAIN pay more than what I wanted, all they do is send you a link to read on that.

I took that to Shopify and they agreed this should not be happening. I will be looking for an honest people and an honest company.

Avoid this at all cost.

***changed my review to a 3 star because their customer service was responsive. But I am not sure If I can do business with them.

Salubrious Juices & More
アメリカ合衆国
アプリの使用期間:約2ヶ月
WebPlanexが返信しました 2024年5月20日

Dear Merchant,

Thank you for your feedback. We appreciate your loyalty and support for our app.

We understand your concern about the app plan. However, we would like to explain why this is necessary and fair.

Our app charges are based on the total number of monthly orders in your store. Merchants can downgrade their plan after one month, but not before. This policy helps us avoid order disruptions. Although the first month has passed, you benefited from an extra 15 days due to our free trial, giving you 45 days for the first-month plan. We had explained this in our email communication.

We hope you understand our app charges and continue to use our app for your Customer loyalty needs.

If you have any questions or concerns, please feel free to contact us at support@webplanex.com. We are always happy to help.

Thanks,
Satish
Product Lead - Webplanex