Webplanex: Cashback Wallet

Webplanex: Cashback Wallet

Avaliações (117)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
29 de agosto de 2024

I had a very pleasant experience at Webplanx especially services provided by Jyoti mam. She was very understanding, helpful and gave excellent customer service. and the technical team is superb , they provide me excellent technical help, Highly recommended
. Because of her services I will visit the store again

Jewellery Karts
Índia
23 de abril de 2024

I've been looking for a cashback app, and this is it, with the Built for Shopify logo, and the ability to contact the customer service department for feedback, thanks to Abdeali!

Geekvape Store
China
2 months usando a aplicação
19 de julho de 2024

good sarvice

kavitha Enterprises
Índia
12 days usando a aplicação
5 de setembro de 2024

Great app recommend for everyone!!!

TheEcoKitchenPlus
Israel
1 minute usando a aplicação
14 de março de 2024

I was searching a long time for an App like this. It is very easy to use and the customer service is very fast and helps you with everything. Highly recommended.

SoulGlow
Alemanha
11 months usando a aplicação
Questão respondida por WebPlanex 30 de março de 2024

We're thrilled to hear that our app has met your search criteria and that you find it easy to use! Our team is dedicated to providing fast and helpful customer service, so it's fantastic to hear that you've had a positive experience with us. Thank you for your high recommendation – it means a lot to us! If you ever need assistance or have any questions, we're always here to help.

9 de fevereiro de 2024

Earlier we were facing issues with the cash-back wallet but with the help of their customer support especially Jyoti Madam and the technical staff solved all the issues at a professional level,
I am happy with the support

Vania Beauty Store ( India )
Índia
Almost 2 years usando a aplicação
Editado a 20 de maio de 2024

Avoid them - it's bullshit for 1 second
I'm not talking undocumented - they first forced me to give a 5 star review through ugly methods.
Before you install the program, search the name of other websites that have it installed - check their site in Google Page Speed - all of them have a serious problem of Uses deprecated APIs and their score is also broken and probably they don't even know it. .
This program is a child's craft that you don't even have the option to change the photo and you have to email their support.
Abdeali does its best to support, but the reality is that you can never fly with a bike.

The answer you gave to my feedback:
Your answer is completely illogical
I am not a non-expert user and I can identify very well where the problem is.
On the other hand, I don't have extra time to spend several days on a program, change its stupid style without any possibility and then delete it.
It's a shame that you don't even admit your problems.
I want you to go to the website of those who wrote reviews for you and check them too, they all have the exact same problem without exception.
After deleting your program, this error was also resolved - I uninstalled and installed twice and 100 problems were from your program, and after checking other sites that use your program, my confidence became 1000%.
Of course, the few days that I was in contact with your support made it clear to me that you are not able to solve the problems and since you have no authority over the program that you wrote yourself, it is possible that you even ordered this program from a third party. .
The funny thing is that the error I got is also present in your demo version.
At least you can make a cheerful apology for several hours of wasted customer time instead of justifying it.
Your program is a child's craft

Vapezilla
Estados Unidos
9 days usando a aplicação
Questão respondida por WebPlanex 20 de maio de 2024

Dear Merchant,

Thank you for your feedback. We appreciate your loyalty and support for our app.

Our app has the "Built for Shopify" badge, and we have thoroughly tested all speed parameters for our theme elements. It does not affect the store speed at all. The issue you reported, as seen in the screenshot you submitted, is due to your theme's library files. We recommend checking other stores using the same theme, which experience similar speed issues. We have already explained this and provided example stores, but it seems there is still some confusion. The JS file you pointed out does not belong to Webplanex; it is a theme asset file.

We hope this clarifies the situation.

If you have any questions or concerns, please feel free to contact us at support@webplanex.com. We are always happy to help.

Thanks,
Satish
Product Lead - Webplanex

30 de novembro de 2023

The app is pretty easy to use and the customer support has been always very helpful everytime i've had a question (and i've had a lot!). Not 5 stars just because it's not easy to change the look & feel of the app front end & emails sent to customers to match your brand identity

Juliette has a gun
Estados Unidos
About 1 year usando a aplicação
Questão respondida por WebPlanex 30 de março de 2024

Thank you, for sharing your feedback! We're thrilled to hear that you find our app easy to use and that our customer support has been helpful whenever you've reached out. We truly value your input, and we'll take your comments about customization options into consideration as we continue to improve our platform. If you have any further questions or suggestions, feel free to reach out – we're here to help!

14 de junho de 2024

Best cashback wallet by webplenix. They never disappoint me.

Moto Patlo Toys
Paquistão
2 days usando a aplicação
8 de maio de 2024

I searching a website wallet now I got it wounderfull webplanex app it's working good and staff explanation step by step working good I suggest to everyone can use this app

IBaza
Índia
8 days usando a aplicação