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Had a great experience with their CS team that helped me with setup. Specifically I needed it for wholesalers who sell to other wholesalers and the QR code setup was great to have.
Thank you for your feedback! We're thrilled to hear that our customer service team was able to assist you effectively, especially with the QR code setup for your wholesale needs. Your experience matters to us!
The app is very slow. Loading times are excessive, and it significantly slows down our workflow. It needs to be optimized for better performance.
* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* : We have reported this review to the Shopify Partner team.
Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores. Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation.
While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.
Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.
Amazing! Super easy app to use and a VERY generous free plan. I originally installed just for one specific client who was very old school and was going to use their free plan, but upgraded just to unlock more catalogs for many of our other wholesale clients.
Pre-made templates also let me set up a fully functioning catalog.
Thank you for your amazing review! We're delighted to hear how easy you find our app to use and that our free plan exceeded your expectations. It's great to know our templates helped you quickly set up catalogs for multiple clients. We appreciate your support!
Great dev team, easy setup. Ran into an issue with my theme and the developers quickly took care of it, even on the free plan.
Thank you for your positive review! We're pleased to hear that our development team quickly resolved your issue. It means a lot to us.
It's tailor-made for Shopify sellers, making my product catalogs a breeze.The ability to create professional catalogs quickly has given my business a polished edge.!
Thank you for your great review! We're glad our app makes creating product catalogs easy and helps your business look its best. We appreciate your feedback!
I can't believe I didn't discover this app sooner. It's saving me dozens of hours every week in dealing with our offline wholesalers / customers.
There are a lot of pre-made templates that saved me a ton of time and the drag and drop interface makes it easy to make small modifications.
Their free plan is actually already quite generous, with tons of dev support! Worth its weight in gold!
Thank you for your fantastic review! We're so glad our app is saving you valuable time and that you're finding the pre-made templates and drag-and-drop interface helpful. We appreciate your kind words about our free plan and support. Your feedback is invaluable to us!
Awesome app. Didn't know this kind of thing existed. Have had it only for a short while but it's saved me hundreds of hours of work so far.
Way better than the solutions I found off Shopify.
Dev team was great to talk with - I spoke with the founders directly, not three layers of customer support and they were able to explain some of the features very clearly!
Thank you for your awesome review! We're thrilled our app has saved you hours of work and that you found it better than other options. It's great to hear you had a helpful chat with our founders. Thanks for sharing your experience!
Cant find support, i install the trial and they charged me on the first hour the full price of the higest plan. Even the archived products appear in the catalog, there are few or none personalization options.
One time isnt enough, they charged me the full price of the higest plan on the first hour of the trial.
Hi Linc Rock, I'm really sorry to hear about your experience. It sounds like there was an issue with the trial setup, and we definitely want to make things right. If you were charged the full price of the highest plan during the trial, please reach out to our support team, and we'll help sort out any incorrect charges.
Regarding the archived products appearing in the catalog and the limited personalization options, we're constantly working to improve our app. Your feedback is invaluable to us, and we're here to assist with any customization needs you have.
Please contact our support team, and we'll be more than happy to help resolve these issues and ensure you get the most out of our app.
For first-time entrepreneurs, ease of use is paramount. CatalogAce features a user-friendly interface that makes it simple to set up and manage your product catalogs without requiring extensive technical knowledge.
Easily update multiple product attributes such as titles, descriptions, prices, and inventory levels in one go, saving time and reducing errors.