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"Don't bother with Catalogace, their data import feature is completely unreliable."
* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* : We have reported this review to the Shopify Partner team.
Due to a request from Shopify Partner Governance we are not allowed to mention which competitor is behind those malicious fake review attacks and ask the Shopify Partner team to investigate and remove these malicious reviews.
While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.
Our team is devastated by a never-ending waves of attacks and would greatly appreciate help from the Shopify Partner team in preventing those. In order to comply with the request from the Shopify Partner Governance, we will not mention specific competitors apps in this reply and will only stick to facts from our analytics.
"Catalogace's lack of customization options severely limited its functionality."
* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* : We have reported this review to the Shopify Partner team.
Due to a request from Shopify Partner Governance we are not allowed to mention which competitor is behind those malicious fake review attacks and ask the Shopify Partner team to investigate and remove these malicious reviews.
While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.
Our team is devastated by a never-ending waves of attacks and would greatly appreciate help from the Shopify Partner team in preventing those. In order to comply with the request from the Shopify Partner Governance, we will not mention specific competitors apps in this reply and will only stick to facts from our analytics.
Appalling customer support from catalogace, never
* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* : We have reported this review to the Shopify Partner team.
Due to a request from Shopify Partner Governance we are not allowed to mention which competitor is behind those malicious fake review attacks and ask the Shopify Partner team to investigate and remove these malicious reviews.
While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.
Our team is devastated by a never-ending waves of attacks and would greatly appreciate help from the Shopify Partner team in preventing those. In order to comply with the request from the Shopify Partner Governance, we will not mention specific competitors apps in this reply and will only stick to facts from our analytics.
Cant find support, i install the trial and they charged me on the first hour the full price of the higest plan. Even the archived products appear in the catalog, there are few or none personalization options.
One time isnt enough, they charged me the full price of the higest plan on the first hour of the trial.
Hi Linc Rock, I'm really sorry to hear about your experience. It sounds like there was an issue with the trial setup, and we definitely want to make things right. If you were charged the full price of the highest plan during the trial, please reach out to our support team, and we'll help sort out any incorrect charges.
Regarding the archived products appearing in the catalog and the limited personalization options, we're constantly working to improve our app. Your feedback is invaluable to us, and we're here to assist with any customization needs you have.
Please contact our support team, and we'll be more than happy to help resolve these issues and ensure you get the most out of our app.
very poor service. no customer support. even they deduct plan charges, everytime showing to upgrade business plan,even though no catalog till made
Hi! We're really sorry you ran into this issue. We found a problem with our trial system that was stopping people from switching plans during the trial, but we've fixed it now. Feel free to reach out to us, and we'll be happy to help you get the most out of our app. We'd love to help!
"Catalogace's slow loading speeds drove away potential customers from my store."
I installed it 2 days ago , but it is full of bugs and errors. Not recommended.
The app's inability to handle large product catalogs made it useless for my ecommerce site.