CatalogAce PDF Catalog Print , 45 avaliações

Classificação geral
4
Número por nível de avaliação
  • 73% das avaliações são de 5 estrelas
    33
  • 2% das avaliações são de 4 estrelas
    1
  • 0% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
    1
  • 22% das avaliações são de 1 estrelas
    10
17 de maio de 2024

I recently tried CatalogueAce for my Shopify store, hoping it would streamline my product catalog management. Unfortunately, my experience was less than stellar.

Animetal Prints
Estados Unidos
5 dias usando o app
PH Group Limited deixou uma resposta 18 de maio de 2024

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* : We have reported this review to the Shopify Partner team.

Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores. Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation.

While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.

Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.

1
1