Arvostelut (92)

Kokonaisarvio
4,3
Lukumäärä luokitustasoa kohden
  • 91 % arvioista on 5 tähteä
  • 2 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 4 % arvioista on 1 tähteä
Muokattu 11. toukokuu 2023

the app is clunky and expensive, so i asked them to cancel , they told be to delete, so no more charges occured 4 days later the took another payment out , please refund me or ill do a chargeback with the bank

Jaydee Bedding
Australia
Yli vuosi sovelluksen käyttöä
CedCommerce vastasi 12. toukokuu 2023

Thanks for your honest feedback based on your experience. For the Apps Issues you can connect with the team who has working with you

We have to respond to you over email after checking. There has been no additional payment taken and the charges are simply based on your plan. Kindly respond to the email so that we can close your request at the earliest.

Thanks
Team CedCommerce

6. toukokuu 2020

The app takes a while to understand but the customer service is excellent which assists greatly in navigating through the app.

Urban Attitude
Australia
Yli vuosi sovelluksen käyttöä
Muokattu 8. huhtikuu 2024

I cannot even begin to comprehend how this app has managed to garner any positive reviews whatsoever. It's mind-boggling! This has been, without a doubt, the most abysmal experience I've ever had on the Shopify app store, and I've been at it for over a year. I've battled relentlessly to get my products up and running, but there's always some infuriating issue preventing them from being uploaded to Catch.

Let's talk about their customer support, shall we? It's an absolute travesty. I've reached out for assistance countless times, only to receive responses that are about as useful as a screen door on a submarine. They hand out instructions that might as well be written in a foreign language because they sure as hell don't fix the problem. And don't get me started on their oh-so-helpful, one-sentence replies. It's enough to make anyone's blood boil.

I'm beyond fed up at this point. My store is already integrated with this disaster of an app, and the thought of transitioning to something else is enough to give me nightmares. All I want is for my products to be uploaded, for crying out loud! This is a plea for help, a cry of frustration, and a demand for resolution. HELP ME, PLEASE!

UPDATE: I deleted it. so over it. it is easier to upload it directly on catch and manually transfer the orders to shopify or just use a different app within shopify.

Electra Mirrors
Australia
Yli vuosi sovelluksen käyttöä
CedCommerce vastasi 3. lokakuu 2023

We apologize for the inconvenience caused to you and Thanks for your feedback. I would like to request you to connect with us for the Apps Issues and support concerns, the team who has working with you.

We have responded to you over email after checking all the concerns and support we offered and didn't find any open and reported concerns from our end for your account. Kindly respond to the email so that we can close your request at the earliest.

Thanks

Team CedCommerce

2. lokakuu 2020

We are a new merchant to Catch, managing products on multiple platforms is always a challenge. We looked at various options and chose Catch Marketplace Integration. The product works exactly as they say it does. And the Technical Support received is exceptional - Thanks Karshit for all your insight and support.

My Perfume Shop
Australia
13 päivää sovelluksen käyttöä
8. huhtikuu 2020

Nice app, help customer service. Just wait we needed. Save a lot of time and jobs. Will try other apps from this company too.

Bargene
Australia
12 päivää sovelluksen käyttöä
24. elokuu 2022

CED is a very easy-to-use app, which perfectly solves my product upload problem and order processing problem. Highly recommended. The CED team was really great and responded promptly.

rocknake
Kiina
8 päivää sovelluksen käyttöä
8. kesäkuu 2022

I am using this app to upload my products onto catch.com, it is not super easy as there are many things that depend on catch and not CED app, however I am very happy with the service I get from CED every time I have questions or need support.

Kids Circle
Australia
7 kuukautta sovelluksen käyttöä
CedCommerce vastasi 9. kesäkuu 2022

Thanks for reviewing the App and sharing your honest review about the Application. Our team will work with you to get you a better understanding of the marketplace and the Application. We are glad to be associated with you and look forward to a long-term business relationship with you.

27. huhtikuu 2022

I used this app to integrate my shopify store with catch marketplace. This app is very straightforward to use and the backend support is excellent.

Siyona
Australia
7 päivää sovelluksen käyttöä
28. tammikuu 2023

Excellent Support and hassle-free order integration. I arranged a 30 minutes setup call and the team gave me all the required details.

mallone.com.au
Australia
7 päivää sovelluksen käyttöä
23. syyskuu 2021

Very average app that barely syncs with Catch. Orders did come in but took 6 weeks and still didnt get any products uploaded from Shopify > Catch Refuses to acknowledge it hasn't worked for us and conversely refuses to give a refund. I'd go to another supplier first without a doubt

Sippify
Australia
5 kuukautta sovelluksen käyttöä
CedCommerce vastasi 24. syyskuu 2021

Thanks for sharing the same We have already reached out to your concerns. Kindly respond to the communication sent so that we can help and assist you. For any further assistance, you can reach to through that.