CedCommerce Catch Integration , 89 recensioni
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I cannot even begin to comprehend how this app has managed to garner any positive reviews whatsoever. It's mind-boggling! This has been, without a doubt, the most abysmal experience I've ever had on the Shopify app store, and I've been at it for over a year. I've battled relentlessly to get my products up and running, but there's always some infuriating issue preventing them from being uploaded to Catch.
Let's talk about their customer support, shall we? It's an absolute travesty. I've reached out for assistance countless times, only to receive responses that are about as useful as a screen door on a submarine. They hand out instructions that might as well be written in a foreign language because they sure as hell don't fix the problem. And don't get me started on their oh-so-helpful, one-sentence replies. It's enough to make anyone's blood boil.
I'm beyond fed up at this point. My store is already integrated with this disaster of an app, and the thought of transitioning to something else is enough to give me nightmares. All I want is for my products to be uploaded, for crying out loud! This is a plea for help, a cry of frustration, and a demand for resolution. HELP ME, PLEASE!
We apologize for the inconvenience caused to you and Thanks for your feedback. I would like to request you to connect with us for the Apps Issues and support concerns, the team who has working with you.
We have responded to you over email after checking all the concerns and support we offered and didn't find any open and reported concerns from our end for your account. Kindly respond to the email so that we can close your request at the earliest.
At first I was ready to delete this app not because there is a problem with the app it was me not knowing how to use it. After chatting to support they have helped me and been very patient with me to get my items approved to be listed on catch. Its early dates however I feel this app will be very beneficial with getting my items uploaded to catch to sell. Edited: I was totally Wrong!!!!!
Well after after a month of trying to upload my items to catch I had to delete this app. Paid for a app that didn't work, waste of time and money! Support have been good but always got errors when I uploaded. Back and forth was support for Catch and support for CED still no luck. I got tired from waiting and watching emails between Catch and CED. It was not for me! I have d/l another app and so far I have uploaded without errors!
Great personalised support. I have been having issues with catch integrations. Catch support has not been helpful but CEDCommerce support from this app support has been amazing and very helpful. I would recommend
Have received excellent support so far in relation to our specific needs, I have been very impressed by the professionalism! Thankyou
Very easy to navigate, customer service is superbo, answers all the question. guides me through all processes
BRILLIANT!! Incredible support to assist with Catch integration. Extremely friendly, helpful and knowledgeable. Thank you!
Great support from customer service, also pretty fast and can assist with all questions. Thank you very much!
Excellent support from their team. The app resolved our issue with processing our Catch orders. Thank you!
Excellent Support and hassle-free order integration. I arranged a 30 minutes setup call and the team gave me all the required details.
They have a great team that provides quick and hassle free work with their specialists. They are always ready to help for any problems on time. Thank you for your good service, especially to Mr. Karshit Bhargava.