Recensioni (92)

Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
10 febbraio 2020

We've been selling on Catch for a few years now and manually updating stock, uploading orders & updating orders with shipping tracking information. The manual processing has lead to lots of issues over the years & for the time we spent doing it - this app is much better value.

This integration has made it simpler to upload new products, update pricing and manage orders.

The team from CED Commerce have also been very responsive, helping to ensure our integration is working smoothly and any issues are resolved quickly. If you have any issues or questions ... just reach out to them.

Overall, I'm very happy with my experience with CED Commerce and will soon be integrating my second Shopify store to Catch via CED Commerce.

THOMAS SABO Australia
Australia
Oltre un anno di utilizzo dell’app
3 giugno 2022

Great knowledgeable customer support. Fair pricing. Integrates with Catch wonderfully, with a lot of customizable options you'd expect of CEDC products. I appreciate the hard work that goes into these products! Thanks!

Coopers Workwear
Australia
Oltre un anno di utilizzo dell’app
Data modifica: 8 aprile 2024

I cannot even begin to comprehend how this app has managed to garner any positive reviews whatsoever. It's mind-boggling! This has been, without a doubt, the most abysmal experience I've ever had on the Shopify app store, and I've been at it for over a year. I've battled relentlessly to get my products up and running, but there's always some infuriating issue preventing them from being uploaded to Catch.

Let's talk about their customer support, shall we? It's an absolute travesty. I've reached out for assistance countless times, only to receive responses that are about as useful as a screen door on a submarine. They hand out instructions that might as well be written in a foreign language because they sure as hell don't fix the problem. And don't get me started on their oh-so-helpful, one-sentence replies. It's enough to make anyone's blood boil.

I'm beyond fed up at this point. My store is already integrated with this disaster of an app, and the thought of transitioning to something else is enough to give me nightmares. All I want is for my products to be uploaded, for crying out loud! This is a plea for help, a cry of frustration, and a demand for resolution. HELP ME, PLEASE!

UPDATE: I deleted it. so over it. it is easier to upload it directly on catch and manually transfer the orders to shopify or just use a different app within shopify.

Electra Mirrors
Australia
Oltre un anno di utilizzo dell’app
CedCommerce ha risposto 3 ottobre 2023

We apologize for the inconvenience caused to you and Thanks for your feedback. I would like to request you to connect with us for the Apps Issues and support concerns, the team who has working with you.

We have responded to you over email after checking all the concerns and support we offered and didn't find any open and reported concerns from our end for your account. Kindly respond to the email so that we can close your request at the earliest.

Thanks

Team CedCommerce

16 marzo 2022

App itself is quite easy to work with, however I would like to say one word for customer service, Absolutely "AMAZING". Whenever needed, always there and the best thing is, never hesitated to explain the best and easiest possible way. Thanks Akash ......... and team

Spacetech ANZ
Australia
Oltre un anno di utilizzo dell’app
7 maggio 2020

This is my 2nd Catch store using this app. The customer service from the team is the most impressive. The app works well to get your products on Catch. But the team help you all the way along. I'd highly recommend the App.

The Jewellery Boutique
Australia
Oltre un anno di utilizzo dell’app
9 aprile 2020

I am actually surprised to say this is the best app for Catch, the other apps (catch marketplace and omnivore were just terrible) These guys also have one of the most attentive customer service teams I have worked with. In all fairness, I am not an easy customer but they have dealt with it very well and more than deserve this review

House of Dasein Kink Toys and Apparel
Australia
Circa un anno di utilizzo dell’app
9 maggio 2022

I moved from other app to Catch Marketplace Integration because of bad support and now I am so happy with the decision I made as I am getting good support from Cedcommerce team . Highly recommended .

Kiddie Cutie
Australia
Circa un anno di utilizzo dell’app
Data modifica: 5 luglio 2021

This app makes the Catch Integration so much easier! I was about to give up on Catch as their requirements are so specific however this app made it possible for me to sell my products on Catch! Thanks to the Great Team, you have always been available to help me and i am glad i decided to purchase the App.

ExoticaLife
Australia
Circa un anno di utilizzo dell’app
Data modifica: 18 maggio 2022

I am very happy with the prompt integration support received and I have a designated tech support person always answering my queries within a few hours.
The only negative side I have seen after one month of usage is ordering from Catch is not transferred to Shopify immediately. It takes about an hour from the actual email confirmation from Catch.

Royalclub
Australia
Circa un anno di utilizzo dell’app
12 ottobre 2021

Excellent app for those who want to make life easier. I have used first time and loving it. There are some area where CED Commerce need to fine tune in the profiling sections but overall fantastic app and the main thing as business owner is the "Customer service". Team at CED Commerce are so responsive to fix my issues within 4 hrs. A+ ranking on the customer service. Keep up the good work.

Deals499
Australia
Circa un anno di utilizzo dell’app