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Pretty happy with the support team. Quick and positive support.
Still quite new to the app but it look quite promising.
Hoping for a great journey with CED app in future.
Raj was very helpful
A ripoff for small businesses. We have spent too much time and money getting 1000 products listed on Catch and while we get charged in USD $39-$49 each month for the products to sit in “processing” mode. Customer support is terrible and we are being refused a refund even though it’s not our fault the products are in processing mode for 2 months and we’ve never had them live on Catch. That’s their solution just cancel the app and move on? CedCommerce you should be ashamed you take our money and offer zero service or customer service. We want a refund because it doesn’t work!!!
After 3 months back and forth we finally got a refund - but even that wasnt in full!! Also they made us remove our review (above) in order to get that refund and then short changed us. I am sure there would be more bad reviews here but they make merchants remove them to get a refund. The Shopify Support Team and Shopify Partners Team also refused to help, even though they agreed it was poor service, they refused to intervene. Shameful. BE WARNED. AVOID, AVOID, AVOID!
At first I was ready to delete this app not because there is a problem with the app it was me not knowing how to use it. After chatting to support they have helped me and been very patient with me to get my items approved to be listed on catch. Its early dates however I feel this app will be very beneficial with getting my items uploaded to catch to sell. Edited: I was totally Wrong!!!!!
Well after after a month of trying to upload my items to catch I had to delete this app. Paid for a app that didn't work, waste of time and money! Support have been good but always got errors when I uploaded. Back and forth was support for Catch and support for CED still no luck. I got tired from waiting and watching emails between Catch and CED. It was not for me! I have d/l another app and so far I have uploaded without errors!
CED app does a great job of synching our shopify products with Catch market place. Support is 5 Star and they respond within minutes. Great team, great app. Thank you for making this app help us do better business!
Great support from day 1, team was very helpful and professional to resolve all my issue with catch, recommend to all!
They have a great team that provides quick and hassle free work with their specialists. They are always ready to help for any problems on time. Thank you for your good service, especially to Mr. Karshit Bhargava.
This probably is the best option for Catch to Shopify Integration.
The app backend isn't super intuitive but does work if you know what you're doing and worth both the money and time saved when compared to other apps that do the same thing which can cost around $1000 a month. Inventory sync, order sync, and all other aspects of Catch are then synced to shopify. Basically I'll do anything to avoid the Catch backend as it's not fun to work with.
This was the quickest and easiest way to get loaded on Catch Marketplace. App support is exceptional in both advice and timeliness. This was try for all contacts made in the the support team. Highly recommended.
The team was super helpful in helping me integrate my store with Catch - Hats off to Akash & Karshit for leading this. Will continue to work with them and strongly recommend the app!